Allison Cutsinger
Oklahoma
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Bath and Body Works
10.2018 - Current
- Lead team daily to achieve sales goals and key performance indicators
- Manage operational functions, including shipment processing and inventory management
- Train, coach, and mentor associates to improve selling behaviors and product knowledge
- Supervise staff and manage scheduling
- Manage payroll by optimizing staff coverage
- Prepare sales reports for upper management
- Model and drive “customer-first” culture through active, personalized engagement and selling
- Handle customer queries and resolve complaints
- Ensure compliance with store operating procedures
- Execute visual merchandising, product placement, and promotional displays
Insurance Producer
Fairway Insurance Group
01.2020 - 08.2025
- Demonstrate excellent communication skills when discussing insurance policies with customers to ensure they were fully informed of their coverage options
- Proficiently manage a high-volume caseload that included both new business sales and renewals
- Build and maintain relationships with clients to support satisfaction
- Utilize multi-company software to analyze customer coverage needs, write quotes, and issue policies
Bio-Medical Equipment Technician
Associated Precision Labs
01.2011 - 08.2025
- Manage testing, calibration, installation, repair and preventive maintenance of various types of biomedical instruments.
- Apply knowledge of electronics principles to diagnose malfunctions and make repairs as necessary.
- Provide training to staff members regarding operation and maintenance of medical devices
- Create records of maintenance, repair, and required updates of equipment
Office Manager
Farmers Insurance
01.2015 - 01.2020
- Manage day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
- Maintain confidential records relating to personnel matters
- Process payrolls on a biweekly basis using accounting software
- Respond to customer inquiries via phone or email in a professional manner.
Education
Applied Science - Pre Nursing
Oklahoma City Community College
05-2002
Skills
- New hire training
- Customer relations
- Staff management
- Database management
- Verbal and written communication
- Customer service
- Problem-solving
- Time management
- Budgeting and cost control
Timeline
Insurance Producer
Fairway Insurance Group
01.2020 - 08.2025
Assistant Store Manager
Bath and Body Works
10.2018 - Current
Office Manager
Farmers Insurance
01.2015 - 01.2020
Bio-Medical Equipment Technician
Associated Precision Labs
01.2011 - 08.2025
Applied Science - Pre Nursing
Oklahoma City Community College