Allison Gutierrez
Summary
Compassionate Client Support Specialist experienced in direct client support, crisis intervention, and advocacy. Fostered supportive relationships through active listening and problem-solving skills while leveraging knowledge of social services and community resources. Committed to making a positive impact on individuals and communities by providing essential support and guidance.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Supervisor
Angel Monitoring
Salt Lake City
03.2026 - Current
- Supervised parent-child visits to ensure safety and compliance with guidelines.
- Implemented safety protocols to protect the well-being of all participants.
- Provided feedback to stakeholders regarding visit outcomes and behaviors observed.
- Documented observations during visits to maintain accurate records.
Substitute Teacher
Davis School District
01.2026 - 06.2026
- Delivered engaging lesson plans tailored to diverse learning styles and classroom dynamics.
- Developed strong rapport with students through encouragement and support, fostering a positive learning atmosphere that facilitated academic success.
- Assessed student performance and provided constructive feedback, promoting individual academic growth.
- Collaborated with full-time teachers to align curriculum objectives with instructional methods, enhancing classroom coherence.
Office Manager
McDonald's Headquarters
10.2024 - 12.2025
- Managed accounts payable and receivable processes, ensuring timely payments and collections to maintain cash flow.
- Maintained organized filing systems, enhancing document retrieval speed and accuracy.
- Assisted in developing and implementing HR policies and procedures, fostering a positive work environment.
- Analyzed datasets to identify trends and patterns, enhancing decision-making processes.
DCFS Intern
Department of Health and Human Services
01.2025 - 08.2025
- Advocated for clients' needs to secure access to essential community resources and benefits.
- Coordinated care plans for clients, aligning services and resources with individual needs.
- Collaborated with multidisciplinary teams to enhance communication and improve service delivery outcomes.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Lab Assistant
MedQuest Pharmacy
06.2024 - 10.2024
- Conducted routine laboratory tests, ensuring compliance with safety and quality standards.
- Prepared and dispensed medications according to pharmacy protocols, ensuring patient safety and compliance.
- Supported pharmacists during patient consultations by effectively addressing medication inquiries, enhancing patient understanding.
- Maintained accurate inventory records and streamlined stock management processes to prevent shortages.
Direct Support Professional
Simple Beginnings
01.2023 - 10.2024
- Assisted in implementing individualized care plans, ensuring alignment with each client's unique needs and goals.
- Monitored client behavior and responded to crises, ensuring safety and well-being.
- Supported individuals with daily living activities, promoting independence and improving quality of life.
- Developed recreational programs that enhanced social skills and facilitated community integration for clients.
Direct Support Professional
Simple Beginnings
Layton
01.2023 - 08.2024
- Implemented behavior management strategies to promote positive behaviors and independence.
- Supported individuals with daily living activities and personal care needs.
- Assisted clients in developing social skills through engaging activities and interactions.
- Documented client progress and communicated updates to team members regularly.
Homeless Shelter Volunteer
Lantern House
03.2024 - 06.2024
- Assisted in daily operations of shelter, contributing to smooth service delivery for residents.
- Provided support to case managers, facilitating resource access for individuals seeking assistance.
- Organized and maintained inventory of donated supplies, guaranteeing availability for client needs.
- Coordinated donation drives at local businesses, successfully gathering essential supplies for community support. at local businesses for various necessities
Outreach & Support
Salvation Army Adult Rehabilitation Center
01.2023 - 03.2023
- Provided food, hygiene supplies, and support services to marginalized communities, enhancing their access to essential resources
- Facilitated positive customer interactions by exhibiting respect and friendliness, contributing to overall satisfaction.
- Coordinated with team members to achieve project goals and streamline workflow, enhancing collaboration.
- Supported cross-functional teams by sharing insights and feedback from operational experiences.
Online Grocery Pickup Associate
Walmart
Layton
06.2021 - 09.2022
- Prepared orders by selecting items accurately from store shelves.
- Assisted customers with online grocery orders and pickup procedures.
- Communicated with team members to ensure timely order fulfillment.
- Collaborated with management to improve operational workflows and processes.
Education
Bachelor of Science - Social Work
Weber State University
Ogden, UT12-2025
Skills
- Client advocacy
- Case management
- Crisis intervention
- Suicide risk assessment
- Treatment Planning
- Community resource coordination
- Behavioral interventions
- Emotional regulation techniques
- Team coordination
- Conflict resolution
Certification
- National CPR Foundation
- Child Abuse and Neglect Mandated Reporter
- Parenting After Separation Course
- Developmental Needs of Children: What Supervised Visitation Providers Should Know
Timeline
Supervisor
Angel Monitoring
03.2026 - Current
Substitute Teacher
Davis School District
01.2026 - 06.2026
DCFS Intern
Department of Health and Human Services
01.2025 - 08.2025
Office Manager
McDonald's Headquarters
10.2024 - 12.2025
Lab Assistant
MedQuest Pharmacy
06.2024 - 10.2024
Homeless Shelter Volunteer
Lantern House
03.2024 - 06.2024
Direct Support Professional
Simple Beginnings
01.2023 - 08.2024
Direct Support Professional
Simple Beginnings
01.2023 - 10.2024
Outreach & Support
Salvation Army Adult Rehabilitation Center
01.2023 - 03.2023
Online Grocery Pickup Associate
Walmart
06.2021 - 09.2022
Bachelor of Science - Social Work
Weber State University