Summary
Overview
Work History
Education
Skills
ACCOMPLISHMENTS
Timeline
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Allison Hoffmann

Poughkeepsie,NY

Summary

I am a motivated Criminal Justice graduate, Magna Cum Laude, with hands-on internship experience and a strong background in retail and hospitality. I am committed to providing excellent customer service, working well with others, and remaining calm in busy environments. Through my internship, I gained hands-on experience in daily operations, professional communication, organization, and documentation. I am dedicated to continuing to learn, taking on new responsibilities, and growing in a professional criminal justice setting.

Overview

8
8
years of professional experience

Work History

Restaurant Server

Shadows on the Hudson
08.2023 - Current
  • Worked closely with team members to ensure smooth and efficient restaurant operations.
  • Delivered great customer service to ensure a positive dining experience and customer satisfaction.
  • Provided outstanding customer service to create a welcoming dining experience and ensure customer satisfaction.

Office Assistant Intern

Department of Labor
11.2025 - 02.2026
  • Handled sensitive information discreetly while maintaining strict confidentiality protocols.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Developed training materials and resources to enhance operational efficiency within the unemployment department.


Distribution Center Associate

Gap Inc
01.2021 - 12.2023
  • Demonstrated commitment towards workplace safety, strictly adhering to OSHA guidelines and participating in safety training programs.
  • Enhanced productivity with efficient unloading, sorting, and staging of inbound shipments.
  • Improved order processing efficiency by accurately picking and packing items.

Server Assistant

Red Lobster
03.2018 - 04.2021
  • Provided excellent service to a large number of customers while managing front desk tasks.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Trained and mentored new hosts on service standards and operational procedures.

Education

Bachelor of Arts - Criminal Justice

University At Albany
Albany, NY
12.2025

Skills

  • Customer service
  • Time management
  • Dedicated team player
  • Excel spreadsheets
  • Guest engagement
  • Attention to detail

ACCOMPLISHMENTS

The National Honor Society of Leadership and Success

Timeline

Office Assistant Intern

Department of Labor
11.2025 - 02.2026

Restaurant Server

Shadows on the Hudson
08.2023 - Current

Distribution Center Associate

Gap Inc
01.2021 - 12.2023

Server Assistant

Red Lobster
03.2018 - 04.2021

Bachelor of Arts - Criminal Justice

University At Albany