Allison Hoffmann
Poughkeepsie,NY
Summary
I am a motivated Criminal Justice graduate, Magna Cum Laude, with hands-on internship experience and a strong background in retail and hospitality. I am committed to providing excellent customer service, working well with others, and remaining calm in busy environments. Through my internship, I gained hands-on experience in daily operations, professional communication, organization, and documentation. I am dedicated to continuing to learn, taking on new responsibilities, and growing in a professional criminal justice setting.
Overview
8
8
years of professional experience
Work History
Restaurant Server
Shadows on the Hudson
08.2023 - Current
- Worked closely with team members to ensure smooth and efficient restaurant operations.
- Delivered great customer service to ensure a positive dining experience and customer satisfaction.
- Provided outstanding customer service to create a welcoming dining experience and ensure customer satisfaction.
Office Assistant Intern
Department of Labor
11.2025 - 02.2026
- Handled sensitive information discreetly while maintaining strict confidentiality protocols.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Developed training materials and resources to enhance operational efficiency within the unemployment department.
Distribution Center Associate
Gap Inc
01.2021 - 12.2023
- Demonstrated commitment towards workplace safety, strictly adhering to OSHA guidelines and participating in safety training programs.
- Enhanced productivity with efficient unloading, sorting, and staging of inbound shipments.
- Improved order processing efficiency by accurately picking and packing items.
Server Assistant
Red Lobster
03.2018 - 04.2021
- Provided excellent service to a large number of customers while managing front desk tasks.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Trained and mentored new hosts on service standards and operational procedures.
Education
Bachelor of Arts - Criminal Justice
University At Albany
Albany, NY12.2025
Skills
- Customer service
- Time management
- Dedicated team player
- Excel spreadsheets
- Guest engagement
- Attention to detail
ACCOMPLISHMENTS
The National Honor Society of Leadership and Success
Timeline
Office Assistant Intern
Department of Labor
11.2025 - 02.2026
Restaurant Server
Shadows on the Hudson
08.2023 - Current
Distribution Center Associate
Gap Inc
01.2021 - 12.2023
Server Assistant
Red Lobster
03.2018 - 04.2021
Bachelor of Arts - Criminal Justice
University At Albany