Allison Lane
Chesterfield,VA
Summary
Recent graduate from South University with certification as a Clinical Certified Medical Assistant (CCMA), equipped with skills and knowledge to provide exceptional patient care and support in fast-paced healthcare environments. Open to relocation to Midlothian, Chesterfield, or Richmond, VA, with a strong commitment to contributing positively to a healthcare team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
MED RVA
Petersburg, VA
10.2025 - Current
- Streamlined patient rooming processes, resulting in reduced wait times and improved patient flow. Collaborated with healthcare teams to optimize patient experience during visits. Enhanced patient comfort and engagement through attentive support during check-in.
- Achieved timely project completion through effective team collaboration. Enhanced project workflows, resulting in improved efficiency. Drove successful project outcomes by fostering a culture of accountability and teamwork.
- Achieved improved patient outcomes through timely updates of medication information. Enhanced team efficiency by facilitating clear communication regarding medication changes. Fostered patient engagement by providing comprehensive education on medication usage and potential side effects.
- Designed and executed standardized procedures to optimize task performance and consistency.
- Performed targeted x-ray imaging to support diagnostic processes and enhance patient care.
- Achieved improved patient outcomes through effective Qutenza application management. Enhanced treatment efficiency by streamlining application procedures. Fostered a supportive environment for patient recovery and satisfaction.
- Achieved high patient satisfaction through effective blood collection techniques. Improved operational efficiency by streamlining sample processing procedures. Enhanced team performance by mentoring junior phlebotomists.
- Managed the faxing and scanning processes for medical documentation, maintaining compliance with healthcare regulations.
- Executed routine checks and calibrations of autoclave instruments to guarantee effective sterilization outcomes.
- Reviewed and submitted prior authorization requests for medications and procedures, ensuring compliance with insurance requirements.
Certified Clinical Medical Assistant (CCMA)
Bon Secours Urgent Care
Midlothian, VA
05.2023 - 10.2025
- Guided patients from waiting area to exam rooms, enhancing overall patient experience and flow.
- Assisted in collecting vital signs through electronic and manual methods. Helped maintain accurate patient records by documenting vital signs promptly. Supported healthcare team in monitoring patient health status effectively.
- Analyzed patient history and medication details to support accurate treatment decisions.
- Delivered comprehensive patient reports to healthcare providers, ensuring accurate communication of presenting issues.
- Achieved timely and accurate testing of patients for strep, flu, COVID, and RSV through effective swabbing techniques. Facilitated the collection and transport of urine samples, leading to prompt bacterial and UTI testing results.
- Performed venipuncture to obtain blood samples for diagnostic testing.
- Performed EKGs to support patient diagnostics and enhance clinical decision-making.
- Administered medications and injections to support effective treatment plans and enhance patient care.
- Assessed patient conditions to determine necessity for further evaluation in the emergency room.
- Conducted ear lavage treatments, adhering to clinical protocols to promote optimal patient outcomes.
- Assisted in the preparation of examination rooms, maintaining cleanliness and organization for efficient workflows.
- Administered patient assessments and recorded vital signs to ensure accurate health documentation.
- Oversaw patient scheduling and follow-up appointments to optimize clinic efficiency.
- Engaged patients in discussions about treatment plans and preventive care, ensuring clear communication for improved health management.
- Streamlined patient scheduling and follow-up appointments, contributing to improved clinic operations and patient care.
Certified Clinical Medical Assistant (CCMA)
Virginia diabetes and endocrinology
Midlothian, VA
07.2022 - 04.2023
- Guided patients from waiting room to treatment areas, maintaining a welcoming and efficient environment.
- Facilitated comprehensive patient assessments by gathering vital signs, contributing to improved patient care outcomes.
- Managed appointment logistics to facilitate prompt access to healthcare services for patients.
- Managed follow-up calls to patients, delivering results and addressing any inquiries or concerns.
- Managed the faxing process for important patient documentation to ensure compliance and record accuracy.
- Coordinated and organized paperwork for patients, streamlining the testing and procedure scheduling process.
- Achieved efficient lab operations by effectively managing PPD placements and urine dip tests, contributing to improved patient diagnostics.
- Performed detailed cleaning and systematic stocking of exam rooms, maintaining readiness for patient examinations.
- Facilitated communication by answering patient questions and addressing concerns to promote trust and understanding.
- Managed refill orders for medications, maintaining accurate records and communication with healthcare providers.
- Managed documentation and communication for prior authorizations to enhance operational efficiency.
Certified Medical Assistant
VCU Health System
Chesterfield, VA
04.2022 - 07.2022
- Use EPIC system when doing charting, refills
- Escort the patients from the waiting room to the exam room
- Get their vitals and go over their chart with them to make sure everything is still right and updated
- Work with the doctors when doing Pap smears or pelvic exams
- Collect urine when the doctor request it
- If the patient is diabetic then I will prove a A1C
- I do paperwork for the doctors
- Give immunization's or either TDAP, COVID vaccine, Pneumonia
- Make sure the exam rooms are stocked and set up for the patients
PCT (Patient Care Technician)
DAVITA DIALYSIS KIDNEY CARE
Chester, VA
07.2021 - 11.2021
- Assisted patients in navigating from waiting area to treatment facilities, ensuring comfort and efficiency.
- Conducted initial health assessments by measuring weight and temperature as individuals entered the facility.
- Evaluated and recorded vital statistics to guarantee patient safety prior to treatment.
- Coordinated and finalized bleed drawings for laboratory requirements, ensuring adherence to Tuesday and Thursday deadlines.
- Systematically entered and organized all documentation in the computer for easy retrieval and reference.
- Coordinated delivery of required materials to enhance patient experience throughout treatment process.
- Conducted inventory checks and organized supplies to guarantee daily availability.
Cashier/Customer Service Representative Seasonal
Kohl's
Chester, VA
09.2019 - 01.2020
- Executed inventory tracking and merchandising initiatives, contributing to an appealing store environment and increased customer engagement.
- Assisted customers in effectively navigating sales floor through prompt responses to pricing questions and targeted product search assistance.
- Managed high-volume customer transactions at register, maintaining precision and delivering swift service during peak shopping times.
- Executed strategic merchandise placement in fitting rooms to improve customer experience and store visual appeal.
- Achieved high customer satisfaction through effective management of returns and order pickups. Improved operational efficiency in Amazon return processes by delivering proactive support. Elevated customer experience by offering clear and concise guidance on return policies.
- Analyzed cash register transactions and discrepancies to maintain financial accountability during store closing procedures.
Education
Associate's degree - Medical Assistant
South University
Savannah, GA11-2021
VPMA Rad Tech Certification - Radiology
Virginia Podiatric Medical Association Rad Tech Ltd. Course
Chesterfield, VA04-2026
Skills
- Electronic health records management
- Quick learner
- Practical laboratory experience
- Compassionate patient assistance
- Systematic workflow coordination
- Insurance eligibility verification
- Medical language proficiency
- In-depth knowledge of anatomy
- OSHA compliance knowledge
- ICD-10 coding
Certification
- CPR/AED April 2024 to April 2026
- Basic Life Support (BLS) April 2022 to April 2026
- Certified Clinical Medical Assistant (CCMA) December 2021 to December 2025
President Award
The award was given to me in May 2021 for having a GPA of 4.0 all of the month of March and July
National Honors Society
Alpha Kapa Beta
Timeline
Certified Clinical Medical Assistant
MED RVA
10.2025 - Current
Certified Clinical Medical Assistant (CCMA)
Bon Secours Urgent Care
05.2023 - 10.2025
Certified Clinical Medical Assistant (CCMA)
Virginia diabetes and endocrinology
07.2022 - 04.2023
Certified Medical Assistant
VCU Health System
04.2022 - 07.2022
PCT (Patient Care Technician)
DAVITA DIALYSIS KIDNEY CARE
07.2021 - 11.2021
Cashier/Customer Service Representative Seasonal
Kohl's
09.2019 - 01.2020
Associate's degree - Medical Assistant
South University
VPMA Rad Tech Certification - Radiology
Virginia Podiatric Medical Association Rad Tech Ltd. Course