Allison Lee
Northport
Summary
Dynamic professional with a proven track record at Alfa Insurance, excelling in customer relationship development and lead prospecting. Achieved consistent sales growth by leveraging goal-oriented strategies and exceptional customer service. Skilled in teamwork and clear communication, adept at fostering client loyalty and enhancing team productivity.
Overview
14
14
years of professional experience
Work History
Associate Agent
Alfa Insurance
01.2018 - Current
- Developed new business and managed new and existing clients.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the company.
- Leveraged CRM software to track client interactions and identify sales opportunities.
- Increased customer satisfaction with personalized follow-up strategies.
- Skilled at working independently and collaboratively in a team environment.
Sales Associate
Tuscaloosa Toyota
02.2011 - 12.2018
- Built relationships with customers to encourage repeat business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Tuscaloosa County High
Northport05.2017
Skills
- Goal-oriented mindset
- Customer relationship development
- Customer service and care
- Clear communication
- Relationship building
- Lead prospecting
- Resolving customer issues
- Teamwork and collaboration
- Attention to detail
Licenses
Licenses in Property & Casualty and Life & Health
Timeline
Associate Agent
Alfa Insurance
01.2018 - Current
Sales Associate
Tuscaloosa Toyota
02.2011 - 12.2018
Tuscaloosa County High
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