Allison Ludwig
Park Ridge,IL
Summary
Proven Senior Property Manager with a track record of enhancing ROI through meticulous maintenance coordination and tenant relations. At 33 Realty, spearheaded a program reducing maintenance costs and improved tenant satisfaction across 400 units. Skilled in budgeting and customer service, adept at dispute resolution and vendor management, ensuring operational excellence and profitability. Positive and diligent professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented manager with demonstrated operational and leadership skills.
Overview
5
5
years of professional experience
Work History
Senior Property Manager
33 Realty
Chicago, IL
02.2015 - 01.2018
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Implemented preventative maintenance programs to minimize unexpected repair costs and extend the life of building systems.
- Administered operations to handle needs of more than 750 tenants across 400 property units.
- Reduced maintenance costs with efficient scheduling, prioritizing urgent repairs, and coordinating with contractors.
- Coordinated with legal counsel when necessary in handling evictions or other disputes arising from lease violations or non-payment issues.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Administrative Assistant
Loyola University Of Chicago
Chicago, IL
02.2013 - 02.2015
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Arts -
Indiana University Bloomington
Bloomington, IN05.2013
Skills
- Property Inspections
- Understanding of lease agreements
- Maintenance Coordination
- Tenant relations
- Customer Service
- Budgeting and Financial Analysis
- Multi-family property management
- Dispute Handling
- Construction Project Oversight
- Vendor Management
Timeline
Senior Property Manager
33 Realty
02.2015 - 01.2018
Administrative Assistant
Loyola University Of Chicago
02.2013 - 02.2015
Bachelor of Arts -
Indiana University Bloomington