Allison Madison
Houston,TX
Summary
Over 20 years of Leadership Experience with a passion for developing and empowering people to be successful. Proven experience with SharePoint and MS Office Bonded Notary Public and Licensed Life Heah and Accident in the state of Texas
Overview
17
17
years of professional experience
1
1
Certification
Work History
COMCAST BUSINESS CARE Level II
COMCAST
01.2023 - 09.2024
- Small Business Support by coding, technical troubleshooting, account management, and referral
- Overall responsibility for managing and maintaining the document control systems for all incoming and outgoing documents in support of business projects
- Reviews documents for accuracy and completeness
- Ensures that contract requirements are met
- Ensures documents meet standards for production
- Managed caseloads efficiently, prioritizing time-sensitive tasks while maintaining high-quality service delivery standards.
- Guided patients through use of assistive devices, enhancing daily functionality and independence.
SENIOR BUSINESS ACCOUNT EXECUTIVE
COMCAST
01.2022 - 01.2023
- Executive account management, product placement, and sales
- Develop and maintain relationships with business customers
- Ensure strategic coverage for assigned territory
- Responsible for education of customer and for ongoing contract renewal service
- Responsible for the management, mentoring and training of new hire team responsible for business contracting and small business support resources
- Provide subject matter expertise to improve efficiencies and results
- Hybrid role work in the field, traveled and home office
MULTI-STORE MANAGER
VERIZON WIRELESS
01.2011 - 01.2022
- Proven record of increasing market share, growing new accounts, surpassing sales quotas, top sales ranking, and monumental product launches in six territories
- Recognized for cultivating new customers and growing existing accounts utilizing a strong work ethic with a consistent drive for achievement
- A team player, sales coach, agile leader with demonstrated ability to quickly build a solid team with key decision making to produce the best sales results
- Hiring manager, conducted several round interviews and conducted annual reviews for both locations
- Weekly reporting, operations budgeting, merchandising, ensuring a fun and safe workspace for the team and customers, our priority is making sure both are safe and come into a great environment to conduct business
INSIDE SALES MANAGER
COCA COLA REFRESHMENTS
01.2008 - 01.2011
- Fostered a winning culture
- I had the number one team in the nation for four and a half years
- We sold so many products we shut down two call centers in Canada and brought that work to the United States they had to knock down a wall in the building to expand
- Held the title for most promoted people in the company
- Hiring manager for three years for new employees
- KPI performance was unmatched, we won backstage passes to see Carry Underwood
Education
MBA - Business Administration
University of Phoenix
01.2012
Bachelor of Science - Social Science
St. Gregory’s University
01.2009
Associate degree - Legal Secretary/Business
Oklahoma State University Technology
01.1993
Skills
- Proven experience with SharePoint and MS Office Bonded Notary Public and Licensed Life Health and Accident in the state of Texas
- Sampling techniques
- Research techniques
- Documentation skills
- Health Promotion
- Problem-solving abilities
- Multitasking
- Reliability
- Goal setting experience
- Team building
- Professionalism
- Strength training
- Time management abilities
- Adaptability
- Problem-solving aptitude
- Case Management
- Build skills
Experience
Over 20 years of Leadership Experience with a passion for developing and empowering people to be successful.
Employee resource group memberships
- Women’s Network of Houston
- My Abilities – Disability support for employees
- Black Employees Network
- Veterans Network
Awardsandacknowledgements
- 2020 Winners Circle Award for Small Business Accounts
- 2019 Humanitarian Award for Community Volunteer Services
- 2019 Women of the World a Nominated Sorority of Women Leaders
- Notary Public Bonded and Insured, 5053512-1, Underwriters of Texas
Certification
- License by – State Department of Insurance. Texas Department of Insurance
- Life, Health, and Accident Insurance Certified 9/18/24 -8/18/26
Timeline
COMCAST BUSINESS CARE Level II
COMCAST
01.2023 - 09.2024
SENIOR BUSINESS ACCOUNT EXECUTIVE
COMCAST
01.2022 - 01.2023
MULTI-STORE MANAGER
VERIZON WIRELESS
01.2011 - 01.2022
INSIDE SALES MANAGER
COCA COLA REFRESHMENTS
01.2008 - 01.2011
MBA - Business Administration
University of Phoenix
Bachelor of Science - Social Science
St. Gregory’s University
Associate degree - Legal Secretary/Business
Oklahoma State University Technology