Allison McGuire
Winter Park,FL
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Server
Mellow Mushroom
12.2019 - 02.2024
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Checked guests' identification before serving alcoholic beverages.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
Host
Mellow Mushroom
12.2018 - 12.2019
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Office Assistant
Primus Crossfit
02.2018 - 02.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Interacted with customers by phone, email, or in-person to provide information.
Cashier
Believe National Talent Competition
03.2017 - 06.2017
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Arts - Interdisciplinary Studies
University of Central Florida
Orlando, FL05.2021
Associate of Arts -
Valencia College
Orlando, FL05.2019
Skills
- Food sales and promotion
- Decision-Making
- Food Safety Standards
- Transactions and Cash Handling
- Menu Recommendations
- Warm and Friendly
- Adaptable and Flexible
- Guest Engagement
- Menu Memorization
- Team Player
- Strong Work Ethic
- Team Leadership
Timeline
Server
Mellow Mushroom
12.2019 - 02.2024
Host
Mellow Mushroom
12.2018 - 12.2019
Office Assistant
Primus Crossfit
02.2018 - 02.2019
Cashier
Believe National Talent Competition
03.2017 - 06.2017
Bachelor of Arts - Interdisciplinary Studies
University of Central Florida
Associate of Arts -
Valencia College