Allison Melhorn
Joliet,IL
Summary
Proven track record in delivering exceptional customer service and handling cash with precision, as demonstrated at Red Lobster Restaurant. Skilled in engaging guests and promoting a positive dining experience, while efficiently multitasking to ensure operational excellence. Excels in fostering independence in caregiving roles, highlighting a strong work ethic and guest engagement ability. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Red Lobster Restaurant
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier/ Certified Trainer
Raising Cane's Restaurants
06.2022 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist
Teresa's Styling Salon
05.2020 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Certified Nursing Certificate - Nursing Assistant
Joliet Junior College
Joliet, IL05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Cleanliness standards
Service prioritization
Team collaboration
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offHealthcare benefitsTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingTimeline
Server
Red Lobster Restaurant
05.2024 - Current
Cashier/ Certified Trainer
Raising Cane's Restaurants
06.2022 - 05.2024
Receptionist
Teresa's Styling Salon
05.2020 - 06.2022
Certified Nursing Certificate - Nursing Assistant
Joliet Junior College
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