Allison Merklin
East Stroudsburg,PA
Summary
Dynamic sales associate with proven expertise at JCPenney in delivering exceptional customer service and training new team members. Skilled in problem-solving and time management, consistently achieving sales goals through proactive engagement. Recognized for enhancing customer satisfaction and streamlining operations, contributing to a welcoming shopping experience.
Overview
3
3
years of professional experience
Work History
Sales Associate
JCPenney
01.2023 - Current
- Assisted customers by providing knowledgeable product information and recommendations
- Trained new associates on sales techniques, product knowledge, and operational procedures.
- Resolved customer inquiries and complaints promptly to ensure satisfaction and retention.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Greeted customers and provided outstanding customer service.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Dining Room Hostess
Pinebrook Bible Conference
04.2022 - 10.2022
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient seating flow.
- Assisted in training new hostesses on customer service standards and operational procedures.
- Handled guest inquiries and concerns promptly, maintaining high satisfaction levels throughout service.
- Streamlined communication between kitchen and waitstaff, resulting in timely meal service and satisfied customers.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Monitored dining room cleanliness and organization, contributing to overall restaurant ambiance.
Education
High School Diploma -
Homeschool
East Stroudsburg, PASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
Timeline
Sales Associate
JCPenney
01.2023 - Current
Dining Room Hostess
Pinebrook Bible Conference
04.2022 - 10.2022
High School Diploma -
Homeschool
Similar Profiles
Arnong KanyaArnong Kanya
Operation Associate at JCPenneyOperation Associate at JCPenney
Alexia HowardAlexia Howard
Merchandising Assistant at JCPenneyMerchandising Assistant at JCPenney
Brittney FultzBrittney Fultz
Customer Service Escalation Specialist at JCPenneyCustomer Service Escalation Specialist at JCPenney
Nicoline MahNicoline Mah
Customer Service Representative at JCPenneyCustomer Service Representative at JCPenney
Nnemdia AndersonNnemdia Anderson
Domestic Relations Officer I at Court of Common Pleas, Lehigh CountyDomestic Relations Officer I at Court of Common Pleas, Lehigh County