Allison Rangel
Riverside,CA
Summary
Hardworking passionate job seeker and newly graduate candidate organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate School Social Work Intern determined to help all students thrive in individual and community settings with extensive knowledge of Social work. Enthusiastic with innovative problem-solving and listening skills.
Overview
4
4
years of professional experience
Work History
Car Rental Agent
OnSite Car Rental
03.2020 - 09.2020
- Rent out cars to customers at a Toyota dealership,
- Ensure all cars are presentable,
- Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
- Assisted in resolving conflicts or issues between customers and staff, fostering a positive work environment,
- Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Proactively communicated with clients regarding upcoming reservations or changes in vehicle availability to avoid any inconvenience or dissatisfaction later on,
- Coordinated closely with other departments such as maintenance cleaning teams optimize vehicle turnover times enhance overall client experience.
Kids Club Attendant
24-Hour Fitness
07.2018 - 02.2020
- Caring for the member's kids,
- Ensuring toys and equipment are clean and safe,
- Developed age-appropriative activities and crafts to engage children
- Provided emotional support and guidance to children during difficult times
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Responded to inquiries from parents and guardians
- Worked with parents and guardians to achieve safe environment for children in temporary care through careful use of sign-in and sign-out pages, allergy and medical forms and exchange of contact information.
- Enforced rules of club and resolved conflicts quickly and professionally to maintain safety and bolster pleasant experiences for participants.
- Monitored children working on small group activities and playing on recreational equipment.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Barista
The Coffee Bean & Tea Leaf
06.2017 - 12.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cashier
Riverside City College
11.2016 - 05.2017
- Stock store merchandise,
- Maintain cleanliness
- Provide customer service
- Handled multiple payment methods securely,
- Build relationships with customer to encourage repeat business,
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers,
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
AS -
Riverside City College
Riverside, CABachelor's - Sociology
Cal State University of San Bernardino
San Bernardino, CA12.2023
High School Diploma -
John W. North High School
Riverside, CA06.2016
Skills
- Organized
- Bubbly
- Reliable
- Affable
- People skills
- Leadership experience
- Problem-solving
- Professional
- Strong work ethic
- Punctual
- Critical thinking
- Self-care strategies
- Time management
Timeline
Car Rental Agent
OnSite Car Rental
03.2020 - 09.2020
Kids Club Attendant
24-Hour Fitness
07.2018 - 02.2020
Barista
The Coffee Bean & Tea Leaf
06.2017 - 12.2017
Cashier
Riverside City College
11.2016 - 05.2017
AS -
Riverside City College
Bachelor's - Sociology
Cal State University of San Bernardino
High School Diploma -
John W. North High School
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