Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Allison Reding

Dallas,TX

Summary

Experienced Regional Training Manager offering 20 years of experience in the Beauty industry. Proficient in business practices, standards of operation and client service needs. Able to set and maintain high expectations for all team members. I have built a strong network that I have been able to source talent from, as well as build our business.

Overview

13
13
years of professional experience

Work History

Account Executive

iNNBeauty Project
, TX
02.2022 - Current
  • Directly managed 20+ people across freelance and full-time roles.
  • Partnered with leadership to identify opportunities and build strategies resulting in higher sales throughout my region.
  • Brokered higher value retail placements that promoted brand visibility and organic sales.
  • Mentored team members in best-practices for engaging customers, assessing their needs, and providing thoughtful recommendations
  • Recruited, trained, and retained top talent by creating an inclusive environment where team members are set up to thrive.

Styling Team Lead

Stitch Fix Inc.
Dallas , TX
11.2020 - 05.2022
  • Fostered positive employee relationships through communication, training and development coaching.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Evaluated employee performance, identified areas of improvement and communicated plans to employees.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.

Regional Field Education Manager (Trainer)

Sephora USA Inc.
Kansas City, MO
11.2019 - 09.2020
  • Regional Education Manager for 65 doors across the Midwest region.
  • Collaborated with corporate partners to discuss and execute new education opportunities and initiatives.
  • Facilitated New Store Opening trainings, Sephora @Home trainings (COVID related), and New Hire Onboarding for 1000+ employees.
  • Drove profit increases by leveraging market knowledge and natural leadership talents in partnership with District Managers & Regional Directors.
  • Reviewed employee/leadership performance every store visit and delivered constructive feedback to improve weaknesses and celebrate successes.
  • Executed client focused strategies to foster better customer service and promote positive and engaging environment for all.
  • Increased overall team efficiency and productivity.
  • Collaborated in development of Paid Services all company rollout, the biggest initiative of 2020.

Services Manager HQ Door

Sephora
Dallas , TX
05.2017 - 11.2019
  • Utilized strength in Organizational Savvy to build relationships with corporate partners, Brand Partners, and peers, allowing the team to showcase programs that have been implemented successfully.
  • Implemented Event strategy via TIP (Teach, Inspire, Play) Table, which yielded an additional $260,000 in revenue in a 9 month time frame, thus becoming the example to the company for how events should be handled. Proposed and landed multiple appearances by Brand Founders & Influencers, driving up the profit margin for the business.
  • Managed 9 Elevated Experts in coaching and development of their peers, with half of them being sourced out to the market to train and develop talent within the company.
  • 2017: NorthPark #1 in the region; Top 5 in Top 40 doors.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Created agendas and communication materials for team meetings.
  • Improved customer satisfaction by finding creative solutions to problems, all while focusing on the big picture.

Store Director

Sephora
Dallas, TX
03.2015 - 05.2017
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Coached, recruited, trained and disciplined employees and evaluated on-the-job performance
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Oversaw inventory management with cycle counts, audits and shrink control.
  • Supervised performance of 25-30 employees with goals of improving productivity, efficiency and client service.
  • Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
  • Coached and developed 5 internal candidates for promotion to higher levels of management.
  • Supervised and led 4 department managers while overseeing performance and productivity of 25 employees.

Specialist

Sephora
Austin, TX
04.2011 - 03.2015
  • Improved Beauty Studio Coordinator role by writing job description (role and responsibilities) and led two district trainings to rollout to all local Coordinators - this included client service management, analytical analysis, and coaching and development skill practice
  • Offered every client knowledgeable and supportive assistance to meet all needs and build loyalty
  • Enhanced client satisfaction ratings by resolving difficult customer issues through completion
  • Listened to clients' needs and assisted with identifying and securing appropriate services

Education

HS - USA

Clear Brook High School

USA, Basic Studies

San Jacinto Junior College

Some College (No Degree) - Nursing

Austin Community College
Austin, TX

Skills

  • Leadership and team building
  • Strategic Thinker
  • Client & Vendor Relationships
  • Coaching and mentoring
  • Profit and loss accountability
  • Recruiting and hiring

Affiliations

Additional management experience at Nordstrom Beauty and Ulta Beauty

Timeline

Account Executive

iNNBeauty Project
02.2022 - Current

Styling Team Lead

Stitch Fix Inc.
11.2020 - 05.2022

Regional Field Education Manager (Trainer)

Sephora USA Inc.
11.2019 - 09.2020

Services Manager HQ Door

Sephora
05.2017 - 11.2019

Store Director

Sephora
03.2015 - 05.2017

Specialist

Sephora
04.2011 - 03.2015

HS - USA

Clear Brook High School

USA, Basic Studies

San Jacinto Junior College

Some College (No Degree) - Nursing

Austin Community College
Allison Reding