Allison Remley
Mount Gilead,United States
Summary
Knowledgeable Loan Processor with comprehensive background in loan processing. Successfully ensured accurate and timely loan file management, contributing to streamlined operations. Demonstrated analytical skills and attention to detail in verifying financial documents and maintaining regulatory compliance.
Overview
10
10
years of professional experience
Work History
Loan Processor
Upstart
04.2022 - 11.2022
- Company Overview: a leading online lending platform that leverages artificial intelligence and alternative data to provide fair and affordable loans
- I apply my customer service skills and typing proficiency to process loan applications and verify borrowers' information
- A leading online lending platform that leverages artificial intelligence and alternative data to provide fair and affordable loans
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Promoted a positive work environment through effective communication skills and teamwork initiatives.
Service Center Representative
Sedgwick
11.2021 - 04.2022
- I handled incoming calls from clients and claimants, and provided information and assistance
- Maintained detailed records of customer interactions, ensuring accurate documentation for future reference or follow-up actions.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Reduced call escalations with effective communication skills and thorough understanding of company policies.
- Managed high call volumes while maintaining professional demeanor and strong attention to detail.
Vet Assistant
Healthy Pets Of Lewis Center
- I performed basic animal care tasks and helped with administrative duties
- Improved patient care by assisting veterinarians with examinations and treatments.
- Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
- Contributed to accurate billing processes through meticulous documentation of services provided during each visit or procedure performed on patients.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
- Promoted a safe environment for both staff and patients by adhering to strict sanitation protocols in all work areas.
Education
Diploma -
Cardington-Lincoln High School
Skills
- Typing
- Customer Service
- Service Quality
- Appointment scheduling
- Medical record-keeping
- Data entry
- Information verification
- Teamwork and collaboration
- Regulatory compliance
- File management
- Document review
- Workload prioritization
- Task delegation
Websites
Timeline
Loan Processor
Upstart
04.2022 - 11.2022
Service Center Representative
Sedgwick
11.2021 - 04.2022
Vet Assistant
Healthy Pets Of Lewis Center
Diploma -
Cardington-Lincoln High School