Allison Richey
Osage,IA
Summary
Results-driven Program Director with demonstrated success in enhancing service delivery and implementing data-driven strategies. Skilled in staff development, crisis intervention, and budget management. Committed to improving resident well-being and program effectiveness.
Overview
8
8
years of professional experience
Work History
Program Director
REM Woodvale
Austin MN
05.2022 - 04.2026
- Developed and implemented individualized care plans for residents, enhancing quality of life and support.
- Facilitated staff training sessions, promoting professional development and improving service delivery standards.
- Managed budget allocations efficiently, ensuring resource availability while maintaining program integrity.
- Conducted regular evaluations of program effectiveness, identifying areas for improvement and implementing strategic changes.
- Oversaw crisis intervention strategies, enhancing resident safety and well-being during critical situations.
- Implemented data-driven decision-making processes to continually evaluate and improve overall program effectiveness.
- Coordinated events and activities that promoted social interaction, personal growth, and skill development among residents.
- Facilitated regular staff meetings to discuss progress updates, challenges faced, and potential solutions for ongoing success in the program.
- Increased resident satisfaction through effective communication and timely response to concerns or issues raised.
- Identified and addressed potential risks to the program through proactive planning, leading to increased stability and sustainability.
- Managed a team of staff members, providing ongoing training, support, and performance evaluations for continuous improvement.
- Ensured successful regulatory compliance by monitoring policies and procedures in alignment with industry standards.
- Maintained a safe living environment for all residents through consistent adherence to health and safety regulations.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
Lead Direct Support Professional
Lifescape
Sioux Falls, SD
06.2018 - 05.2022
- Supported individuals with developmental disabilities in daily living activities and personal care.
- Assisted in implementing individualized support plans to enhance clients' quality of life.
- Collaborated with team members to ensure consistent client support and communication.
- Monitored client progress, reporting changes in behavior or health to appropriate personnel.
- Facilitated recreational activities, promoting social interaction and engagement among clients.
- Trained new staff on protocols for client care and safety procedures, ensuring compliance.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Education
High School Diploma -
Austin High School
Austin, MNCosmetology License - Cosmetology
Riverland Community College
Austin, MN05-2007
Skills
- Relationship building
- Program leadership
- Staff development
- Task delegation
- Policy implementation
- Budgeting and financial management
- Group and individual instruction
- Training and development
- Staff training
- Performance evaluation
- Multitasking
- Organizational skills
- Attention to details
Timeline
Program Director
REM Woodvale
05.2022 - 04.2026
Lead Direct Support Professional
Lifescape
06.2018 - 05.2022
High School Diploma -
Austin High School
Cosmetology License - Cosmetology
Riverland Community College