Overview
Work History
Education
Skills
Timeline
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Allison Schmidt

Overview

7
7
years of professional experience

Work History

Attractions Cast Member/trainer/coordinator

Walt Disney World Resort
08.2022 - Current
  • Part of the training team that tested and introduced the single rider line procedures at rise of the resistance
  • Utilizing company devices and their applications, like Guest Service Suit, to administer DAS return times, attraction recovery, and rider switch to help Guests in need of assistance
  • demonstrated adaptability by mastering various attractions. actively taking part and facilitating ongoing training sessions on industry best practices.
  • Efficiently coaches cast on best practices to ensure the safety of our guests while elevating cast moral and operational efficiency, elevating the overall guest satisfaction and park experience

Food and Beverage Cast Member

Walt Disney World Resort
09.2021 - 05.2022
  • Processed customer payments using the point of sale system (POS register) while also maintaining cash handling accuracy and accountability.
  • Demonstrated flexibility with various tasks like cleaning and maintaining all dining and kitchen areas on and off stage
  • Fulfilled and prepared orders, while ensuring accommodations for guests with specific allergies making them feel included and secured.

Lifeguard Coordinator

Orange County Parks and Recreation
05.2018 - 09.2021
  • Developed, coordinated, and enforced systems, policies, and procedures set by the park in order to ensure the safety of all guards and Guests
  • Acted as a liaison between Guests and the guards, resolving any and all issues regarding their experience by deescalating situations courteously. turning their experience into a positive ones
  • Maintained accurate records of incident reports, pool chemicals, and guests accounts

Education

- Hospitality Administration And Management

Seminole State Collage
01-2026

Skills

  • Instills and represents the Walt Disney company's Five keys To Success, Safety, Courtesy, Inclusion, Show and Efficiency
  • Proficient in Microsoft office suite
  • recording and imputing data into a multitude of applications like AOR
  • Proficient in utilizing a multitude of Guest recovery applications

Timeline

Attractions Cast Member/trainer/coordinator

Walt Disney World Resort
08.2022 - Current

Food and Beverage Cast Member

Walt Disney World Resort
09.2021 - 05.2022

Lifeguard Coordinator

Orange County Parks and Recreation
05.2018 - 09.2021

- Hospitality Administration And Management

Seminole State Collage

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Allison Schmidt