Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Smith

Portland,OR

Summary

Proven Patient Care Coordinator with a track record of enhancing patient experiences. Skilled in appointment scheduling and billing, demonstrated through seamless coordination of medical treatments and surgeries. Excelled in training staff, ensuring high-quality care and efficient office operations.

Overview

3
3
years of professional experience

Work History

Patient Care Coordinator

Parkside Clinic
08.2024 - Current
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.

Patient Care Coordinator

Gynecology Today
02.2024 - 07.2024
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Delivered excellent patient experiences and direct care.

Patient Service Specialist

The Oregon Clinic
02.2022 - 12.2023
  • Facilitated communication between patients and various departments and staff.
  • Verified patient insurance eligibility and entered patient information into system.
  • Answered incoming calls, scheduled appointments and filed medical records.

Education

High School Diploma -

Lake Oswego High School
Lake Oswego, OR
06-2015

Skills

  • Insurance Verification
  • Patient Relations
  • Appointment Scheduling
  • Billing statement processing

Timeline

Patient Care Coordinator

Parkside Clinic
08.2024 - Current

Patient Care Coordinator

Gynecology Today
02.2024 - 07.2024

Patient Service Specialist

The Oregon Clinic
02.2022 - 12.2023

High School Diploma -

Lake Oswego High School
Allison Smith