Allison Stroup
Chesapeake,VA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Manager
Windy City Pizza
12.2022 - Current
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes.
- Developed and maintained relationships with customers.
License Insurance Agent
GEICO
11.2021 - 12.2022
- Calculated quotes and educated potential clients on insurance options.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Server/Manager
Windy City Pizza
07.2018 - 11.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Manager since June 2020
Education
High School Diploma -
Deep Creek High School
Chesapeake, VA06.2020
Skills
- Managing Employee Relations
- Productivity Performance
- Sound Cues
- Customer Relationship Management
- Managing Cash Register
- Time Management
Timeline
Manager
Windy City Pizza
12.2022 - Current
License Insurance Agent
GEICO
11.2021 - 12.2022
Server/Manager
Windy City Pizza
07.2018 - 11.2021
High School Diploma -
Deep Creek High School
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