Summary
Overview
Work History
Skills
Timeline
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Allison Swift

Bristow,OK

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Puck's Sports Bar and Grill. Proven ability to enhance guest engagement and foster team collaboration while managing high-volume service. Adept in cash handling and maintaining operational efficiency, ensuring a welcoming environment that boosts customer satisfaction.

Overview

4
4
years of professional experience

Work History

Server

Puck's Sports Bar and Grill
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Freelance Film Maker

Self
08.2022 - 10.2024
  • Implemented creative problem-solving techniques to overcome challenges faced during the filmmaking process.
  • Utilized lighting, camera angles and movement to create visual styles of films.
  • Enhanced film production quality by directing and supervising cinematography, lighting, and sound design.
  • Coordinated schedules efficiently to ensure timely completion of film projects while minimizing conflicts among cast and crew members.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.

Sales Associate

Regal Car Sales and Credit
06.2021 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Puck's Sports Bar and Grill
03.2024 - Current

Freelance Film Maker

Self
08.2022 - 10.2024

Sales Associate

Regal Car Sales and Credit
06.2021 - 09.2022

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Allison Swift