Allison Taboada
Carrollton
Summary
Retail Sales Specialist with 9+ years of diverse experience in customer service, inventory management, and social media marketing. Demonstrates a keen ability to enhance customer experiences and streamline operations through innovative problem-solving and a collaborative approach. Proven track record in increasing sales and customer retention by leveraging detailed-oriented skills and strategic social media content creation. Enthusiastic about transitioning into the real estate sector in Texas, aiming to apply a blend of retail expertise and people skills to foster meaningful client relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Maggianos
8008 Herb Kelleher Way, Dallas, TX 75235
10.2025 - 04.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Trained and mentored new staff on service protocols and menu knowledge.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Managed table assignments to optimize seating and enhance guest experience.
- Assisted in inventory management, monitoring stock levels for accuracy and efficiency.
- Maintained cleanliness and organization of dining area to meet health standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cashier/Customer Service
IKEA
Frisco, TX
04.2025 - 09.2025
- Assisted customers with self-checkout, resolving issues swiftly and ensuring seamless transactions.
- Maintained store organization by returning misplaced items and restocking essentials efficiently.
- Enhanced customer experience by providing prompt assistance and addressing inquiries effectively.
- Adapted to cashier duties, processing purchases and delivering exceptional service in a dynamic setting.
- Processed customer transactions efficiently, reducing wait times and ensuring a seamless checkout experience for shoppers.
- Maintained accurate cash drawer balances by following strict reconciliation procedures, minimizing discrepancies and upholding financial integrity.
- Partnered with team members to manage peak periods, ensuring smooth store operations and consistent service quality.
- Cooperated with colleagues during high-traffic periods to streamline checkout processes and maintain customer satisfaction throughout busy shifts.
- Identified recurring checkout issues and proactively implemented solutions, reducing transaction delays and enhancing the overall shopping experience.
- Demonstrated patience and empathy when assisting diverse customers, fostering a welcoming environment and building positive rapport.
Retail Sales Associate/Inventory
Ana's Pro Gowns
Lewisville, TX
09.2021 - 12.2024
- Assisted clients, enhancing their shopping experience and increasing sales consistently.
- Optimized merchandising displays, boosting store visibility and customer engagement.
- Efficiently managed inventory, ensuring accurate stock levels and timely order processing.
- Created engaging social media content, improving online presence and customer interaction.
- Boosted customer retention by offering tailored style advice, resulting in repeat business and enhanced client relationships.
- Monitored inventory trends to anticipate popular styles, ensuring timely restocking and minimising stockouts.
- Maintained precise records of incoming client orders and store samples, supporting accurate fulfilment and smooth operations.
- Worked closely with colleagues to develop engaging social media campaigns, expanding the store's online reach and brand recognition.
- Streamlined order tracking systems to improve fulfilment speed, resulting in noticeable gains in customer satisfaction and repeat business.
Server/Bartender
STRIKE + REEL
Garland, TX
02.2021 - 08.2021
- Served high volumes efficiently, ensuring customer satisfaction and adherence to safety standards.
- Delivered prompt, accurate service in a high-volume setting, enhancing guest satisfaction and ensuring smooth table turnover.
- Adhered to strict food and beverage safety protocols, maintaining compliance and safeguarding customer well-being.
- Partnered with kitchen and bar teams to coordinate orders, resulting in seamless service and reduced wait times for guests.
- Enforced age verification policies consistently, upholding legal requirements and protecting establishment reputation.
- Upsold specialty drinks and menu items through tailored recommendations, contributing to increased revenue and improved guest satisfaction.
- Communicated with management to swiftly resolve guest concerns, supporting a harmonious work environment and prompt conflict resolution.
Cashier/Sales Associate
Blooms Candy and Soda Pop Shop
Carrollton, TX
06.2019 - 02.2020
- Efficiently organized and displayed merchandise, enhancing visual appeal and accessibility.
- Processed transactions swiftly, ensuring customer satisfaction and minimizing wait times.
- Utilized product knowledge to assist customers, boosting sales and repeat business.
- Processed customer transactions efficiently, ensuring accurate sales and fostering a smooth checkout experience for all shoppers.
- Monitored inventory levels and restocked shelves, maintaining product availability and a visually appealing store layout.
- Created a welcoming atmosphere for guests, enhancing their shopping experience and encouraging repeat visits.
Cashier
Wingstop
Addison, TX
01.2016 - 01.2017
- Welcomed guests, processed orders, and managed online requests, enhancing customer satisfaction.
- Processed in-store and online orders efficiently, ensuring prompt and accurate service for both dine-in and takeout customers.
- Managed register operations and cash handling with accuracy, maintaining transaction integrity and timely end-of-shift reconciliation.
- Worked closely with kitchen staff to coordinate order preparation, improving workflow and reducing customer wait times.
- Assisted in maintaining a clean and organised work environment, supporting team safety and hygiene standards.
- Provided friendly, attentive service to guests, fostering a welcoming atmosphere and encouraging repeat business.
- Resolved customer complaints swiftly, resulting in smoother service flow and improved guest retention during peak hours.
Education
High School Diploma -
Newman Smith High School
Carrollton, TX05-2020
Skills
- Serving Experience
- POS
- Marketing
- Bartending
- Cash Handling
- Food service
- Time management
- Commercial Cleaning
- Social Media Management
- Cashiering
- Upselling
- Restaurant experience
- Sales
- Bussing
- Assistant Manager Experience
- Retail sales
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Team collaboration
Certification
- Certifications and Licenses
- Bartender License
- Food Handler Certification
- TABC (February 2021 to February 2023) (Renewed October 2025)
LANGUAGES
Spanish
English
Interests
Outside of work, I enjoy video gaming for its problem-solving and teamwork aspects, reading to expand my knowledge, listening to music for creativity, cooking and baking to refine patience and attention to detail, exercising to stay disciplined and motivated, and traveling to explore new cultures and perspectives
Timeline
Server
Maggianos
10.2025 - 04.2026
Cashier/Customer Service
IKEA
04.2025 - 09.2025
Retail Sales Associate/Inventory
Ana's Pro Gowns
09.2021 - 12.2024
Server/Bartender
STRIKE + REEL
02.2021 - 08.2021
Cashier/Sales Associate
Blooms Candy and Soda Pop Shop
06.2019 - 02.2020
Cashier
Wingstop
01.2016 - 01.2017
High School Diploma -
Newman Smith High School
COURSES
Real Estate Course at Online