Allison Williams

• Assisted customers with inquiries, providing accurate information and support.
• Processed transactions efficiently using point-of-sale systems.
• Resolved customer complaints, ensuring satisfaction and retention.
• Collaborated with team members to enhance service delivery and operational efficiency.
• Maintained knowledge of product offerings to inform customer choices effectively.
• Supported training of new associates in customer service protocols and procedures.
• Adapted quickly to changing policies and procedures, ensuring compliance and quality service.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Book Keeper

Hallmark Associate

Beauty Advisor (BA)

Shift Leader

SIMS Coordinator

• Processed customer transactions efficiently, ensuring accurate cash handling and adherence to bank policies.
• Processed customer transactions promptly, minimizing wait times.
• Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
• Bank deposits an Bank Reconciliation
• Conduct status reports on weekly and daily sales transactions
• Bill payments (Con Edison, At&T, Western Union Transactions etc)
• Communicate with customers on a daily basis

• Ensured compliance with safety regulations during daily operations.
• Collaborated with team members to optimize workflow and productivity.
• Received and processed warehouse orders using handheld scanner.
• Loaded and unloaded delivery vehicles, verifying shipment accuracy for both incoming and outgoing orders.
• Adhered to company policies regarding attendance punctuality, contributing to a positive work culture and team cohesion.
• Contributed to on-time order fulfillment by consistently meeting or exceeding pick accuracy rates.
• Filling and Zip Coding
• Consistently lifted materials weighing as much as [Number] pounds.
• Verified quantity and description of materials received by checking merchandise against packing list.