Allison Yeashevich
Capac
Summary
Dedicated professional with strong skills in customer service and office administration. Experienced in data entry, leadership, and problem solving. Committed to enhancing client satisfaction and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Elderly Caretaker
Grandmother
Sterling Heights, MI
10.2025 - Current
- Assisted with daily living activities, promoting independence and dignity.
- Maintained cleanliness and order in living spaces, contributing to a pleasant atmosphere.
- Provided companionship and emotional support to enhance quality of life.
Front Office Receptionist
Blue Water Glass
Port Huron, MI
07.2023 - 09.2025
- Welcomed and assisted guests, ensuring a positive first impression of office environment.
- Managed multi-line phone system, directing calls to appropriate staff efficiently.
- Maintained reception area cleanliness and organization, contributing to professional atmosphere.
- Assisted in managing office supplies inventory, ensuring availability of essential items.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
Shift Manager
McDonald's
Capac, MI
04.2024 - 07.2025
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Conducted regular inspections of equipment and facilities to ensure compliance with health regulations.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Crew Trainer
McDonald's
Capac, MI
10.2020 - 07.2023
- Trained new crew members on operational procedures and company policies.
- Oversaw daily team performance to ensure adherence to quality standards.
- Conducted regular evaluations of crew skills and identified areas for development.
- Collaborated with management to address operational challenges and enhance productivity.
Crew Member
McDonald's
Capac, MI
07.2018 - 10.2020
- Provided exceptional customer service during high-volume shifts, ensuring guest satisfaction.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization in dining and kitchen areas, adhering to health regulations.
- Collaborated with team members to streamline service processes, enhancing overall efficiency.
Education
No Degree - Business
St. Clair County Community College
Port Huron, MISkills
- Customer service
- Office administration
- Data entry
- Team collaboration
- Conflict resolution
- Cash handling
- Guest relations
- Confidentiality
Certification
- Food Safety License - 6/23 - 6/28
Timeline
Elderly Caretaker
Grandmother
10.2025 - Current
Shift Manager
McDonald's
04.2024 - 07.2025
Front Office Receptionist
Blue Water Glass
07.2023 - 09.2025
Crew Trainer
McDonald's
10.2020 - 07.2023
Crew Member
McDonald's
07.2018 - 10.2020
No Degree - Business
St. Clair County Community College