Allison Yinger
York,PA
Summary
Proven Service Coordinator at County of York, adept in rapport and trust building, and excelling in individualized service plans. Leveraged community liaison skills to strengthen partnerships, enhancing client resources. Achieved significant client satisfaction through effective complaint resolution and service delivery, showcasing a blend of interpersonal and organizational prowess.
Overview
16
16
years of professional experience
Work History
Service Coordinator
County of York
York, PA
12.2010 - Current
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
Parent Educator
Catholic Charities
York, PA
08.2008 - 09.2009
- Strengthened families by conducting home visits, addressing concerns, and connecting them with appropriate community resources.
- Maintained accurate documentation of client interactions, assessment results, and service referrals to ensure continuity of care across providers.
- Established strong partnerships with community organizations such as schools, healthcare providers, social service agencies, and cultural institutions to enhance resources available for clients.
- Educated clients on parents roles with focus on skill development and guiding children through nurturing parenting.
Education
Bachelor Of Philosophy - Philosophy
York College of Pennsylvania
York, PA05.2008
Skills
Rapport and trust building
Timeline
Service Coordinator
County of York
12.2010 - Current
Parent Educator
Catholic Charities
08.2008 - 09.2009
Bachelor Of Philosophy - Philosophy
York College of Pennsylvania
Similar Profiles
Erik KistlerErik Kistler
Vacuum Pump Station Mechanic at County of YorkVacuum Pump Station Mechanic at County of York
Christina HallChristina Hall
Administrative Assistant at County of YorkAdministrative Assistant at County of York
Christina HallChristina Hall
Administrative Assistant at County of YorkAdministrative Assistant at County of York