Allissa Ansuini
Waterloo
Summary
Dynamic Account Clerk with extensive experience at the Village of Waterloo, excelling in data analysis and payment processing. Proven track record in enhancing billing accuracy and managing municipal contracts. Adept at utilizing billing software and fostering strong customer relationships, ensuring efficient operations and timely financial reporting. Notary Public certified.
Overview
18
18
years of professional experience
Work History
Account Clerk
Village of Waterloo
Waterloo
03.2012 - Current
- Responsible for sending out all Water & Sewer bills for the Village monthly. Along with sending out water bills for the Town of Tyre and the Town of Junius residents quarterly.
- Responsible for analyzing all customer usage monthly to catch leaks or possible stopped meters.
- Send out monthly leak letters to all customers with high usage along with customers who show a leak in our cellular metering system.
- Set up appointments for new meter installations.
- Accept payments at customer window and process payments in our water billing software program.
- Prepare deposits.
- Responsible for relevying unpaid water and sewer balances to Village and Town tax bills.
- Create monthly detailed spreadsheets of all residential/business metered usage, master metered usage, un-billed water usage and compare to water metered through our water treatment plant & keep detailed reports for all water loss for DEC.
- Keep track of all municipal water contracts and operation and maintenance agreements with surrounding towns that we offer our services to.
- Monitor usage being sold to our Towns with inter-municipal agreements, that they are not going over the agreed daily gallons to ensure our Water Treatment Plant can maintain normal production.
- Keep detailed reports to compare monthly usage/revenue of current year with previous year, to assist administration with the following year’s budget and rate structure.
- Create work orders as needed for final water reads; turn on’s/off’s; new meter installation, etc.
- Send our monthly Bac T- Coli-form/e-coli testing invoices to all local municipalities and campgrounds.
- Send out and create all invoices for any repairs/leaks our Highway/DPW works on outside of the Village.
- Responsible for typing cemetery deeds and the monthly cemetery procurement reports.
- Scheduling of seasonal pavilions at our Community Rec Center.
- Schedule seasonal dumpsters for residents in the village.
- Local Registrar- file deaths/births within the Village, and prepare certified death certificates along with birth certificates as requested.
- Issue handicap permits for Village residents.
- Genealogical searches as requested.
- Assist Village Administrator with Bell Jar licenses/games of chance for our American Legion, VFW, and St. Mary’s Church.
- Zoning and Planning Clerk; as meetings are scheduled- send out notices to all necessary parties and board members. Submit a public notice to be published in the paper; send all information to board members to review prior to meeting; attend any scheduled meetings; take notes.
- Answer phones throughout the day and assist residents with various questions or situations.
- Responsible for issuing Certificate of Dispositions as requested by law enforcement; or individuals after our Village Court dissolved.
- Order all office supplies and cleaning supplies.
- Clean office and facilities.
Account Clerk
Seneca County Water & Sewer
Waterloo
03.2010 - 03.2012
- Responsible for sending out all water and sewer bills quarterly.
- Review customer usage and request re-reads for possible leaks.
- Send leak notices if necessary.
- Collect payments and process them in billing software.
- Prepare deposits.
- Prepare vouchers for monthly County Board meetings to pay department bills.
- Attend water sewer district board meetings; take notes.
- Answer all phone calls throughout the day and assist customers.
- Meet quarterly with county treasurer to balance all department accounts.
Account Clerk
Seneca County Youth Bureau
Waterloo
07.2007 - 03.2010
- Answer phones
- Assist with various programs as needed; summer swim; run away homeless youth; pins; Community Christmas Project.
- Prepare vouchers for monthly County Board meetings to pay department bills.
- Meet with County Treasure quarterly to balance all department accounts.
- Assist Veterans Office with filing.
Education
Associate of Science - Liberal Arts And Sciences
Finger Lakes Community College
Canandaigua, NY05-2003
High School Diploma -
Geneva High School
Geneva, NY06-2001
Skills
- Notary Public
- Billing software
- Data analysis
- Payment processing
- Invoice creation
- Filing
Timeline
Account Clerk
Village of Waterloo
03.2012 - Current
Account Clerk
Seneca County Water & Sewer
03.2010 - 03.2012
Account Clerk
Seneca County Youth Bureau
07.2007 - 03.2010
Associate of Science - Liberal Arts And Sciences
Finger Lakes Community College
High School Diploma -
Geneva High School