Allurah Grace
Austin,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Store Manager
Boot Barn
03.2022 - Current
- Managed 20-30 store employees successfully in a fast-paced environment through effective communication and positive reinforcement
- Hired sales partners up to Assistant store managers based on the company's commitment to a strong work ethic, Integrity, and Tenacity.
- Grew Store Sales by 10% in under a year to increase the volume matrix for the current fiscal year
- Maintained top 2 in the district of 13 for highest overall customer satisfaction on our SMG reports YTD
- Received Highest rating in the district in two of our four KPI'S to drive top line sales.
- Ensured the accurate and efficient training of all Aor's and Dor's based on the role in the store
Assistant Manager
Dicks Sporting Goods
05.2021 - 02.2022
- Planned and organized scheduling of all footwear and apparel employees based on workload in a volume band of 10 million
- Hired, onboarded, and trained all new hires for apparel department for top ranked store
- Executed merchandising of brand standards utilizing ADA requirements to ensure highest customer satisfaction
- Managed opening and closing procedures.
District Manager
Forema Boutique
07.2017 - 04.2021
- Developed point of sale merchandising strategy with a focus on product placement tailored to each locations target market
- Created a successful work environment through focus on team development leading to an increase in annual revenue of 10% year over year
- Collaborated with ownership to execute and exceed annual business plan through concentrating on online and in-store retail strategic objectives
- Acted as the companies hiring manager to ensure workforce availability and exceed customer service standards by formulating company training rubric
- Managed two store locations through attention to detail of business needs and by utilizing a self-created scheduling system.
Education
Some College (No Degree) - Nursing School Prerequisites
Seminole State College
High School Diploma -
Lyman High School
05.2015
Skills
- Outgoing and enthusiastic District Manager with four years of specialization in both corporate and privately-owned business leadership Adaptable and versatile skill set proficient in growing key customer relationships Leading team through coaching, example and passion
Timeline
Store Manager
Boot Barn
03.2022 - Current
Assistant Manager
Dicks Sporting Goods
05.2021 - 02.2022
District Manager
Forema Boutique
07.2017 - 04.2021
Some College (No Degree) - Nursing School Prerequisites
Seminole State College
High School Diploma -
Lyman High School