Ally Hill
Lafayette,LA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
4
4
years of professional experience
Work History
Barista
CC's Coffee House
01.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Baker
Great American Cookie Company
09.2019 - 11.2020
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
Education
No Degree - Mass Communications
University of Louisiana At Lafayette
Lafayette, LA2024
Skills
- Food Running
- Ordering Procedures
- Coffee Expertise
- Espresso Machine Operation
- POS Systems
- Opening and Closing Duties
- Cash Handling
- Up-Selling
Accomplishments
I traveled to Japan last summer for study abroad. I am going back this coming summer to experience other parts of Japan (while also working towards my degree in school). I will be taking two english classes in Kyoto, Japan for two months.
Languages
Japanese
Elementary
Timeline
Barista
CC's Coffee House
01.2022 - Current
Baker
Great American Cookie Company
09.2019 - 11.2020
No Degree - Mass Communications
University of Louisiana At Lafayette
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