Ally Hux
Rockwall,TX
Summary
Reliable and upbeat! Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Event Managment position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Bath & Body Works
09.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Server
Buffalo Wild Wings
01.2020 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Science - Intagrative Studies
University of North Texas
Denton, TX05.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Outgoing Personality
- Exceptional customer service
- Flexible Schedule
- Organization
Certification
- CAPM - Certified Associate in Project Management
Certified fields in Sociology, Business Management, Advertising
Sociology is useful as one of my three fields because it is the study of development, structure, and functioning of human society which is beneficial for a work environment. By becoming certified in this field, I am able to understand societal structures, communication skills, and navigate workplace dynamics and interactions.
Business Management is useful as one of my three fields because i learned how to efficiently problem solve, learn finance, marketing, strategic planning, operations management, and overall understanding how businesses operate.
Advertising is useful as one of my three field s because a company typically wants a wide variety of members attending events or overall promoting products or services. Because of my expertise, I can create brand awareness, gain new costumers, and overall increase sales.
Timeline
Sales Associate
Bath & Body Works
09.2023 - 05.2024
Server
Buffalo Wild Wings
01.2020 - 02.2022
Bachelor of Science - Intagrative Studies
University of North Texas