Focused Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Offering 12 yrs background assisting medical teams in examining and treating patients.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Grand River Gastroenterology
01.2012 - Current
Endoscopy technician that collected and record vital signs, consent forms and discontinued IVs
Operated the office phone system to schedule patients for office visits and/or procedures; colonoscopies and EGDs, while triaging up to 80 incoming phone calls daily
Trained 8 phone operators on how to operate phone system and schedule
Documented incoming referrals in EMR and scheduled appropriately as a referral coordinator
Prior Authorization Specialist that verified health insurance for all for upcoming procedures and retrieved prior authorizations
Document patients’ procedure results into EMR as a Clinical staff assistant for 6 providers
Implemented new recall system for each physician for labs and radiology
Cross trained in front desk duties as well; checking in patients, preformed reminder phone calls, verify insurance information and verify patient demographics.
Certified Nurses Aid
Brookcrest Nursing Home
01.2011 - 01.2012
Assisted patients with activities of daily living
Collected and recorded vital signs
Responsible for answering call lights, changing bed sheets, cleaning patient rooms, and providing help with meals
Provided assistance in numerous departments; Rehabilitation, Long-term Care, Alzheimer and Dementia Units.
Advance Practice Provider at Cleveland Clinic Indian River Hospital Digestive Diseases – Gastroenterology/Hepatology DepartmentAdvance Practice Provider at Cleveland Clinic Indian River Hospital Digestive Diseases – Gastroenterology/Hepatology Department
Medical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary CareMedical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary Care