Ally Smith

• Greeted guests and provided menus.
• Monitored dining room for cleanliness and proper set-up at all times.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Provided excellent customer service to ensure satisfaction.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.

• Employed at Bella Italia since age 15 with parental approval.
• Acquired in-depth knowledge of restaurant industry through hands-on experience.
• Demonstrated commitment and diligence in all tasks and responsibilities.

I was a waitress/server, as well as the evening supervisor, because I was one of their most trusted employees.

In May 2022, I won the Outstanding Frontline Employee of the Year award from the City of Dodge City during National Travel & Tourism Week.