Allyson Arthur

My job as 1st assistant manager at Cato's fashions I was responsible for opening shop , bank deposits/change runs . Planograms , tending to orders , shipping , receiving , processing and displaying new products throughout the day . Ensuring we were up to date on all cold calls , layaway reminder calls , inventory , price changes/ markdowns were all done in a timely manner . Delegating projects and supervising my coworkers making sure we are engaging with our customers tendeding to their needs and wants while visiting . Up saleing whenever possible as well .

• Counted out cash drawers and balanced totals
• Completed store opening and closing procedures.
• Opened and closed store Number days per week by counting registers, making deposits and storing and filing all daily paperwork.
• Improved customer service by projecting friendly and knowledgeable attitude.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Processed cash, credit, debit and check payments.
• Trained and mentored new employees.
• Opened inventory boxes and restocked shelves.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Received and counted money.
• Accepted and processed customer returns.
• Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
• Rotated stock according to dates and protocols.
• Broke down boxes and disposed of trash.

• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
• Kept animal coats clean and healthy with regular washing, grooming and trimming.
• Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
• Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
• Collected animal waste produced on walks and discarded in trash or approved receptacles.
• Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
• Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
• Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
• Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
• Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
• Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
• Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
• Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.