Allyson English
Orland Park,IL
Summary
Dynamic and experienced individual with several years of customer service experience, working in fast-paced environments. Has a diverse skill set for communicating with people of all ages. Successful at training new employees on everything needed in order to meet a customer's satisfaction. Strong skills in time management, money handling, and promoting safety for guests, all while demonstrating proper hospitality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Gaelic Park
Oak Forest, IL
06.2022 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
Staff Member
McDonald's
Oak Forest, IL
05.2021 - 10.2021
- Developed strategies for improving customer service standards and increasing customer satisfaction levels.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Associate of Science - Science
Moraine Valley Community College
Palos Hills, IL05-2025
Skills
- Customer service
- Team collaboration
- Time management
- Problem solving
- Employee training
- Team member support
Accomplishments
- High honors graduate in high school and college
- Presidents award for high school and college
- Team captain of college tennis team
Certification
- CNA certified
- BLS certified
Timeline
Server
Gaelic Park
06.2022 - Current
Staff Member
McDonald's
05.2021 - 10.2021
Associate of Science - Science
Moraine Valley Community College
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