Allyson Gobbell
Antioch,TN
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Bartender
MStreet Entertainment Group
Nashville, TN
07.2024 - Current
- Crafted and served a diverse range of cocktails and beverages to enhance guest satisfaction.
- Managed inventory levels, ensuring availability of key ingredients and supplies for seamless operations.
- Trained new staff on bartending techniques, customer service standards, and safety protocols.
- Maintained cleanliness and organization of the bar area to promote efficiency and compliance with health regulations.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Bartender
54th Street Restaurant & Drafthouse
Frisco, TX
03.2020 - 06.2024
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Hostess
The Old Spaghetti Factory International Inc.
Redlands, CA
12.2018 - 06.2019
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Built positive relationships with other front-of-house and kitchen staff.
- Monitored dining area to assess server capacity and estimate wait times.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Hostess
Hickory & Oak
Bowling Green, KY
05.2018 - 09.2018
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Answered phones promptly to record and confirm reservations.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Event Coordinator Intern
The Lynlee Barn
Scottsville, KY
08.2017 - 05.2018
- Hosted large groups by engaging with attendees during annual events.
- Designed and maintained spreadsheets documenting vendor, facility and guest information.
- Communicated event timelines to stakeholders for on-time event execution.
- Recommended money-saving strategies for events to bring costs within budget.
- Managed catering services, audio-visual services and housekeepers.
- Worked in tandem with department head to coordinate logistics of all calendar events.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Developed diagrams and floor plans with event setup requirements.
Team Member
Chick-fil-A
Bowling Green, KY
02.2016 - 05.2018
- Developed positive customer relationships through friendly greeting and excellent service.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Rotated through series of different stations based on team needs.
- Upheld high standards of productivity and quality in operations.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Addressed customer needs, responding to specific requests.
- Trained new team members using approved training materials and information.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Education
Bachelor of Science - Event Design & Experience Management
University of North Texas
Denton, TX05.2023
Skills
Organizational ability
Service-oriented mindset
Outstanding customer service
Outgoing personality
Safe serving knowledge
Suggestive selling
Strong multitasking
Highly reliable
Timeline
Bartender
MStreet Entertainment Group
07.2024 - Current
Bartender
54th Street Restaurant & Drafthouse
03.2020 - 06.2024
Hostess
The Old Spaghetti Factory International Inc.
12.2018 - 06.2019
Hostess
Hickory & Oak
05.2018 - 09.2018
Event Coordinator Intern
The Lynlee Barn
08.2017 - 05.2018
Team Member
Chick-fil-A
02.2016 - 05.2018
Bachelor of Science - Event Design & Experience Management
University of North Texas