Results-driven supervisor with expertise in employee training, workflow efficiency, and customer service. Proven track record in problem solving and inventory control, enhancing operational processes to drive team success.
Overview
10
10
years of professional experience
Work History
Supervisor
Norstam Veneers
Mauckport, Indiana
11.2019 - 08.2025
Assisted team in daily operations and maintained workflow efficiency.
Trained new employees on safety protocols and operational procedures.
Organized inventory and ensured proper stock levels for daily needs.
Communicated with management regarding staff needs and operational challenges.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Monitored employee productivity to provide constructive feedback and coaching.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Resolved customer inquiries and complaints requiring management-level escalation.
Caregiver
Personal Info
New Middletown, Indiana
04.2018 - 08.2019
Assisted clients with daily living activities and personal care tasks.
Monitored health conditions and reported changes to healthcare professionals.
Provided companionship and emotional support to enhance client well-being.
Maintained a clean, safe, and organized living environment for clients.
Documented daily care activities in compliance with regulatory standards.
Supported bathing, dressing and personal care needs.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Direct Supervisor
United Postal Service
Crandall, Indiana
08.2015 - 03.2018
Supervised daily operations of mail sorting and delivery processes.
Implemented process improvements to enhance efficiency in parcel handling operations.