ALLYSON KRAJCA
Dundalk,MD
Summary
Results-driven Administrative Assistant recognized for maintaining seamless operations and enhancing efficiency. Key contributor to inventory management for a billion-dollar client, driving significant reductions in freight loss and damage. Awarded Facility of the Quarter for outstanding team collaboration and project execution.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
National Retail Systems
North Bergen, NJ
10.2013 - Current
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Served as central point of contact for all outside vendors needing to gain access to the building.
- Planned meetings and prepared conference rooms.
- Wrote reports and correspondence from dictation and handwritten notes.
- Maintained an up-to-date department organizational chart.
- Facilitated working relationships with co-tenants and building management.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Oversaw daily office operations and managed equipment maintenance to ensure uninterrupted workflow.
- Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
- Developed and delivered weekly and monthly reports and presentations to support departmental objectives.
- Along with all of this I have also worked 7 days a week and have worked from home without any issues.
Marios Pizza
Sean Sultan
Baltimore, Maryland
04.2018 - 07.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cook
Indianpolis Colts Grill
Indianapolis, IN
04.2011 - 08.2013
- Worked in a restaurant environment that fostered creativity and passion for food.
- Hired as food expeditor, set up and plated food accurately before service.
- Served as right hand to head chef, assisting with ordering, scheduling, and catering for events.
- I would help him with ordering, scheduling, and catering for the different events we held at our restaurant.
- Proposed new menu items, leading to successful additions based on customer feedback.
- To see if my suggestions to the menu were going to be top sellers we had the most honest critics taste test the burgers.
- The Indianapolis Colts football players definitely found a favorite food that day.
Server / Bartender / Cook
Applebees
Bel Air, MD
06.2005 - 03.2011
- Focused on delivering exceptional customer service to enhance guest experiences.
- Demonstrated exceptional customer service skills by engaging with patrons positively. when it comes to customer service I am always able to put a smile on even the saddest face.
- Ensured customer satisfaction by addressing needs and providing personalized attention.
- Took orders, served food and drinks, and maintained cleanliness of designated areas to promote a welcoming environment.
Cook / server
Original Marias Pizza
Bel Air, MD
06.2002 - 06.2005
- Prepared food, maintained cleanliness, and provided customer service by assisting with orders and refills.
- Managed cash transactions and coordinated supply orders for restaurant needs.
- Contributed to daily operations at local establishment.
Education
Associate of Arts - Dogs And Cats
Animal Behavior College
San Francisco, CA07-2026
High School Diploma -
Bel Air High School
Bel Air, MD, United States01-2007
Skills
- Resourceful
- Strong problem solver
- AS/400
- Excel spreadsheets
- Meticulous attention to detail
- Results-oriented
- Self-directed
- Professional and mature
- Communication skills
- Customer service
- Team collaboration
- Multi-task management
- Reading comprehension
- Purchase orders organization
Accomplishments
Maintained inventory control for a billion dollar a year customer account., Helped our terminal manager rearrange our building to cross dock all freight, reducing loss and damage.
Timeline
Marios Pizza
Sean Sultan
04.2018 - 07.2024
Administrative Assistant
National Retail Systems
10.2013 - Current
Cook
Indianpolis Colts Grill
04.2011 - 08.2013
Server / Bartender / Cook
Applebees
06.2005 - 03.2011
Cook / server
Original Marias Pizza
06.2002 - 06.2005
Associate of Arts - Dogs And Cats
Animal Behavior College
High School Diploma -
Bel Air High School