Allyson Y. Martinez
Levittown,NY
Summary
Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.
Overview
4
4
years of professional experience
Work History
Hostess
The Shed
05.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Implemented waitlist management strategies to reduce wait times during peak hours.
- Collaborated with servers to communicate guest needs effectively.
- Monitored dining area for cleanliness and organization throughout service.
Cashier
Jericho Cider Mill
08.2024 - 01.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Balanced cash register at the end of each shift to ensure financial accuracy.
- Assisted customers with product inquiries and provided exceptional service to enhance satisfaction.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
Crew Member
Dunkin Donuts & Baskin Robbins
05.2022 - 08.2024
- Delivered exceptional customer service by efficiently processing orders and managing cash transactions.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety standards.
- Operated kitchen equipment, preparing food items according to established recipes and quality guidelines.
- Collaborated with team members to streamline workflows during peak hours, enhancing overall efficiency.
Education
BBA - International Business
Baruch College
New York (City), NY05-2028
High School Diploma -
Division Avenue High School
Levittown, NY06-2024
Skills
- Effective multitasking
- Customer service
- Detail-oriented
- Time management
- Teamwork and collaboration
- Self-discipline
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working
American Sign Language
Professional Working
Timeline
Hostess
The Shed
05.2025 - Current
Cashier
Jericho Cider Mill
08.2024 - 01.2025
Crew Member
Dunkin Donuts & Baskin Robbins
05.2022 - 08.2024
BBA - International Business
Baruch College
High School Diploma -
Division Avenue High School