Allyson Roque
Rocio Rojas
1
Language
3
years of professional experience
Customer service provider with a strong focus on delivering excellent selling experiences and resolving customer complaints efficiently. Proven ability in performance management and effective communication, dedicated to driving sales results and maintaining high service standards.
Work History
Salesperson
2 Years 11 Months- Handled customer interactions and provided excellent selling experiences.
- Ensured appropriate collection procedures to maintain customer service focus.
- Shared best practices and knowledge with colleagues to help achieve sales targets.
- Overcame clients' objections/rejections to company products and convinced them.
- Lifted heavy equipment (over 50 lbs) to assist with sales and service.
Assistant Music Tutor
2 Years- Developed individualized lesson plans to meet students' needs and learning styles.
- Enhanced students' understanding of musical concepts.
- Provided constructive feedback on performance, promoting continuous improvement and confidence.
Volunteer
2 Years 10 Months- Assisted in organizing community events to promote local engagement and support initiatives.
- Participated in fundraising events to support future club campus tours.
Education
High School Diploma
- 3.7 GPA
- Honor Society (All 4 years)
Associate of Arts - Criminal Justice
- 3.0 GPA
Skills
Customer service
Sales support
Effective communication
Inventory processes
Performance management
Document management
Quick efficient judgment
Problem resolution
Languages
Spanish
Limited Working
Timeline
Assistant Music Tutor
Delano Highschool
08.2024 - 08.2026Read More
Salesperson
Rocio Rojas
09.2023 - CurrentRead More
Volunteer
California Scholarship Federation
08.2023 - 06.2026Read More
Delano Highschool
High School Diploma
Read More
Bakersfield College
Associate of Arts from Criminal Justice
Read More