Summary
Overview
Work History
Skills
Certification
References
Education
Timeline
Generic

Allyson Smith

Summary

Hardworking and dependable, I enjoy using my knowledge and professional skills gained through multiple years of hospitality to provide memorable experiences to all involved.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Server

The Bay
08.2018 - 08.2025
  • Served guest with food and beverages in a positive and friendly manner.
  • Built rapport with guests, leading to repeat business and positive word-of-mouth referrals.
  • Maintained order efficiency and accuracy through Focus POS and clear communication with kitchen and support staff.
  • Provided knowledge of local menu items in order to recommend specific items according to preferences, food allergies, and wine selection.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Handled guest complaints professionally, resolving issues promptly to maintain high customer satisfaction levels.
  • Assisted in bussing tables, running food, and helping all team members when available.

Pool Server

Dukes Beach House
12.2016 - 06.2018
  • Served guest with food and beverages in a positive and friendly manner.
  • Shared knowledge of local menu items, allowing customers to make decisions based on personal taste and interest.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in satisfied customers.
  • Participated in regular staff meetings, offering feedback on areas for improvement as well as acknowledging achievements of fellow team members.
  • Balanced multiple tasks simultaneously, ensuring seamless service during busy periods at the pool area.
  • Managed cash transactions efficiently while maintaining adherence to company policies and procedures.

Parasail Crew

UFO Parasailing
06.2013 - 12.2016
  • Provided exceptional customer service to passengers, fostering positive onboard experiences for all guests.
  • Managed time efficiently in order to complete all tasks between flights.
  • Acted as a knowledgeable resource to guests interested in learning about local marine life, historical landmarks, and other points of interest during trips.
  • Lead team in sales providing upgrades, photo packages, and available merchandise.
  • Demonstrated excellent skills under challenging weather conditions, ensuring safety of passengers and crew alike.


Skills

  • Sales
  • Customer Service
  • Multi Tasking
  • Problem Solving
  • Table Service
  • Bottle Service
  • Detail Oriented
  • Ninja Stars

Certification

Florida Food Handling

Required Alcohol Training

References


Blake Whorton

Elite Worldwide Imports

and Distribution 

256 390 7749



Mandy Cooper

Sotheby's International Realty

850 685 1021


Education

Associate of Applied Science

Business Administration And Marketing

Pellissippi State

Knoxville, TN


Timeline

Server

The Bay
08.2018 - 08.2025

Pool Server

Dukes Beach House
12.2016 - 06.2018

Parasail Crew

UFO Parasailing
06.2013 - 12.2016

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Allyson Smith