Initiative-taking Human Resources Coordinator focusing on people operations, recruitment and onboarding, employee benefits as well as compensation, and HR systems. Proven record of increasing employee retention, satisfaction, and performance.
Overview
4
4
years of professional experience
Work History
Human Resources Manager
Logistics Pro Enterprises Inc
09.2022 - Current
Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Coached employees on attendance, performance, policies and all other concerns.
Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Completed recruitment process by posting job ads, filtering applications, scheduling interviews, and administering interviews.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Processed terminations.
Devised hiring and recruitment policies for 200-employee company.
Senior Security Supervisor
Securitas Security Services USA
10.2019 - 09.2022
Oversaw team of security officers and managed scheduling and performance evaluations.
Improved emergency response times through development of efficient protocols and staff training programs.
Organized communication between security personnel, ensuring timely updates on potential threats or ongoing incidents.
Conducted thorough investigations into reported incidents, identifying root causes and implementing preventive measures.
Managed access control systems, ensuring authorized entry to restricted areas while preventing unauthorized intrusions.
Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
Implemented access badge system, improving tracking of personnel movement within facility.
Supervised team of 12 security personnel during shift.
Skills
Coaching and Mentoring
Staff recruiting and retention
Benefits and compensation management
Employee Referral Programs
Onboarding
Payroll coordination
Human Resource Management Software
Employee Recognition Programs
Online position posting
New employee orientations
Background Checks
Employment Record Verification
Unemployment Claims
Confidential Document Control
Administering Disciplinary Procedures
Timeline
Human Resources Manager
Logistics Pro Enterprises Inc
09.2022 - Current
Senior Security Supervisor
Securitas Security Services USA
10.2019 - 09.2022
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