Allyson Steiner
Woburn,MA
Summary
Committed and hardworking Account representative with experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Receptionist
Salmon Health And Retirement
Medway, MA
07.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
Customer Service Representative Temp Position
Pine Environmental
Woburn, MA
01.2022 - 03.2022
- Recorded account information to open new customer accounts.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
Accounts Receivable Clerk Temp Position
Waldo Brothers
Boston, MA
10.2021 - 12.2021
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Responded to inbound inquiries regarding accounts and payments.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
Cashier
Dollar Tree Stores
Woburn, Massachusetts
2016 - 2019
- Greeted customers, scanned items and processed cash or credit card payments
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
Accounts Receivable Specialist
Jani King Of Boston
Burlington, MA
2006 - 2015
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared billing statements and invoices
- Reviewed accounts on a daily basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
Education
Accounting
Burdett Business School
Boston, MASkills
- Proficient in Microsoft word, Excel and Quickbooks
- Outstanding customer service
- Proven time management skills
- Excellent written and verbal communication skills
- Efficient payment collections
- Problem resolution skills
- Reputation for ethical business practices
- Team oriented
Timeline
Receptionist
Salmon Health And Retirement
07.2022 - Current
Customer Service Representative Temp Position
Pine Environmental
01.2022 - 03.2022
Accounts Receivable Clerk Temp Position
Waldo Brothers
10.2021 - 12.2021
Cashier
Dollar Tree Stores
2016 - 2019
Accounts Receivable Specialist
Jani King Of Boston
2006 - 2015
Accounting
Burdett Business School
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