Summary
Overview
Work History
Education
Skills
Leadershipandaccountability
Careerfocus
References
Timeline
Generic

Ally Webb

Newport Beach,CA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Results-driven Sales Representative experienced in service sales and innovative in reaching new customers. Smoothly handles full sales cycle and persuasively closes deals. Confident in public speaking and one-on-one conversations. Diligent and forward-thinking professional with organized and competitive nature focused on always growing customer base and increasing revenue numbers. Persuasive communication style, strategic planning strength and top conflict resolution strengths.

Overview

15
15
years of professional experience

Work History

Sales Associate

Nordstrom
    • Provided memorable customer service and product knowledge to create a personal style for new and repeat guests
    • Grasp knowledge of sales.

Events Sales Coordinator

XRG Xperience Restaurant Group
07.2022 - Current
  • Provide accurate and helpful information to guests both in person and though email and phone communication
  • Creating and maintain strong relationships with guests and companies to effectively build my network
  • Generated 3.8 million dollars in revenue through effectively planning and assisting in large party events
  • Prompt in answering incoming calls and email inquiries from guests in a timely manner
  • Ensured events are properly communicated to and executed
  • Knowledgeable with MS Office (Reserve, Excel, Word, Access)
  • Building a strong report with guests in planning and booking events
  • Efficient with follow ups ensuring the sale is captured.

Assistant Restaurant Manager

Woody's Diner
06.2021 - 07.2022
  • Experienced restaurant manager with a proven track record of increasing customer satisfaction, reducing costs, and boosting profits
  • Skilled in developing and implementing efficient processes, leading teams, and creating inviting atmospheres
  • Ensured health and safety regulations and managed inventory
  • Efficient on hiring staff and writing schedules.

The Cheesecake Factory
12.2011 - 06.2021
  • Routinely provide diners with a memorable experience by warmly engaging them in conversation and striving to exceed their expectations
  • Resolves customer issues with empathy and sincerity
  • Managing different and varies work groups
  • Grasp knowledge of financial numbers, labor costs, and efficiencies
  • Built strong relationships with peers and work groups
  • Dedicated manager and employee of The Cheesecake Factory.

Floor Supervisor/Buyer

Crossroads Trading Company
08.2009 - 04.2011
  • Developed relationships with clients to help them select clothing that suit their unique styles
  • Manager experience
  • Buyer of consumer products.

Education

Associate of Arts -

Orange Coast College
Costa Mesa, CA
05.2011

Bachelor of Arts - Communication

California State University Fullerton, CA
Fullerton, CA
05.2013

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Goal-Oriented
  • Excellent people skills
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Verbal/written communication
  • Conflict Resolution
  • Sales expertise
  • Upselling

Leadershipandaccountability

  • Senior Manager, Woody's Diner
  • Direct operational excellence, hire, and train quality employees, and achieve the overall objectives of the restaurant in building sales and providing the highest quality of customer service in the industry., The Cheesecake Factory
  • Opened a new restaurant location, tackling challenges including new staff training for both front and back of house. As well as ensuring restaurants are set up for success., The Cheesecake Factory
  • Responsible for restaurant's ability to be ready for business daily and that it is properly stocked for varying levels of service volume., The Cheesecake Factory
  • Ensured compliance with company hiring policies and legal requirements., The Cheesecake Factory
  • Direct the culinary department of the restaurant, and, The Cheesecake Factory
  • Achieved the sales objective of the company…, The Cheesecake Factory
  • Mastered all the key aspects of operating the business in order to develop and further career objectives within the company and overall service industry., The Cheesecake Factory
  • Financial responsibility for managing cash registers, Nordstrom
  • Responsible for making purchasing decisions, Crossroads Trading Company

Careerfocus

Sales Manager/Call Center-Booking Events/Restaurant Management/Hospitality/Food and Service Beverage/Customer Service

References

References are available upon request.

Timeline

Events Sales Coordinator

XRG Xperience Restaurant Group
07.2022 - Current

Assistant Restaurant Manager

Woody's Diner
06.2021 - 07.2022

The Cheesecake Factory
12.2011 - 06.2021

Floor Supervisor/Buyer

Crossroads Trading Company
08.2009 - 04.2011

Sales Associate

Nordstrom

Associate of Arts -

Orange Coast College

Bachelor of Arts - Communication

California State University Fullerton, CA
Ally Webb