Allyson Wendt
Kennewick,WA
Summary
High energy worker skilled at welcoming guests and overseeing operations. Proficient in balancing work loads, manager needs, and customer desires. Calm and level-headed in all types of situations. Enjoys helping and serving others with a positive attitude and willingness to learn.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Applebee's Neighborhood Grill & Bar
Kennewick, WA
05.2023 - 08.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
Front Desk Receptionist
Hope Medical Clinic
Kennewick, WA
09.2021 - 04.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
High School Diploma -
Tri-Cities Preperatory
Pasco, WA06.2022
Skills
- Telephone reception
- Team Collaboration
- Reservations Management
- Customer Service
Certification
- ServSafe
CPR
I am certified in giving CPR to babies through adults for emergency circumstances.
Timeline
Host
Applebee's Neighborhood Grill & Bar
05.2023 - 08.2023
Front Desk Receptionist
Hope Medical Clinic
09.2021 - 04.2022
High School Diploma -
Tri-Cities Preperatory