Allyson Young

• Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
• Communicated with customers to resolve common title issues.
• Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
• Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
• Calculated and remitted state sales tax, service, and other charges.
• Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
• Contacted State Motor Vehicle Department to determine status of pending titles.
• Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
• Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
• Audited and reviewed title documents for accuracy and compliance with state and federal regulations.

Work with Sales Team to collect correct information from customers to submit credit to lenders for the purchase of a vehicle.

Print all documents for vehicle purchase for lender and state for customers to sign.

Work with Lenders to Fund customers purchase.

Work with Other departments within the dealership to complete funding, payments, and Titling of vehicles.

• Located desired vehicles at auctions and other dealerships.
• Negotiated vehicle prices and secure financing for customers.
• Offered comprehensive knowledge of vehicle operations and brand features.
• Met customers on lot and in showroom to discuss available vehicles and options.
• Outlined sales, warranty and service procedures.
• Prepared purchased vehicles and completed final delivery checks.
• Demonstrated vehicles and features, and conduct test drives.
• Listened to customer needs and desires to identify and recommend optimal products.

• Demonstrated vehicles and features, and conduct test drives
• Responded to customer inquiries via telephone and email
• Offered comprehensive knowledge of vehicle operations and brand features
• Determined customer needs by asking relevant questions and listening actively to the responses
• Met customers on lot and in showroom to discuss available vehicles and options

• Answered customer questions about services and explained the charges that were involved.
• Pleasantly greeted customers and clients and asked open-ended questions to better determine their needs.
• Suggested add-on services that would be helpful to customers and improve the bottom line.

• Adhered to established policies, procedures and compliance for satisfactory audit rating.
• Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.
• Handled tools and machinery with caution and precision to avoid costly mistakes and safety accidents.
• Implemented and managed efficient fabrication processes with plaster molds, and models.