Allyssa Stambaugh
East Petersburg ,PA
Summary
Compassionate and resilient Behavioral Health Technician with experience at Pyramid Healthcare, skilled in active listening and documentation. Successfully facilitated group therapy sessions and implemented therapeutic activities, enhancing patient coping strategies. Proven ability to maintain professional boundaries while fostering teamwork and positive relationships among staff, ensuring a supportive environment for client recovery.
Overview
4
4
years of professional experience
Work History
Behavioral Health Technician
Pyramid Healthcare
York
08.2024 - 12.2024
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
Assistant Manager
Round The Clock Diner
York
03.2024 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Behavioral Health Technician
White Deer Run Drug & Alcohol Facility
York, PA
07.2022 - 03.2024
- Conducted client rounds to check on residents.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Prepared and submitted daily Type reports to management.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
Server/assistant Manager
Round The Clock Diner
York
03.2021 - 07.2022
- Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
- Organized successful private events within the establishment, showcasing our ability to cater to a diverse range of customer needs and expectations.
- Maintained a high level of product knowledge by consistently staying up-to-date on menu offerings and ingredients used in dishes.
Education
New Oxford High School
New Oxford, PA05.2009
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Conflict resolution
- Substance abuse experience
- Incident reporting
- Safety management
- Professional boundaries maintenance
- Multitasking and organization
- Positive reinforcement
Timeline
Behavioral Health Technician
Pyramid Healthcare
08.2024 - 12.2024
Assistant Manager
Round The Clock Diner
03.2024 - 06.2024
Behavioral Health Technician
White Deer Run Drug & Alcohol Facility
07.2022 - 03.2024
Server/assistant Manager
Round The Clock Diner
03.2021 - 07.2022
New Oxford High School