Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alma Andrade

Lehigh Acres,Florida

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Hostess

Sodexo Food Service
04.2019 - Current
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
  • Took patients food orders during their hospital stay.
  • Set up trays to be delivered.

Backroom Team Member

Target
03.2017 - 04.2019
  • Organized merchandise accurately.
  • Assisted customers by answering any questions they had.
  • Picked and packed order items.
  • Provided assistance with special projects as assigned, showcasing flexibility and strong problem-solving skills for successful outcomes.
  • Supported sales floor operations during peak hours to provide exceptional customer service when needed.

Education

Southern Technical College At Fort Myers
Fort Myers, FL
2024

East Lee County High School
Lehigh Acres, FL
2015

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Detail Oriented
  • Bilingual

Certification

CPR & First Aid Certified

Languages

Spanish
English

Timeline

Hostess

Sodexo Food Service
04.2019 - Current

Backroom Team Member

Target
03.2017 - 04.2019

Southern Technical College At Fort Myers

East Lee County High School
Alma Andrade