Alma Perez
Woodburn,OR
Summary
Hardworking and reliable Certified Medical Assistant with over 7 years of experience in optimizing clinic operations. Skilled in managing patient scheduling, ensuring accurate documentation, and facilitating effective communication between healthcare providers and patients, particularly in Spanish-speaking communities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant & Surgery Scheduler
Falls Canyon Surgical
Silverton, OR
04.2019 - Current
- Captured detailed transcriptions during patient consults and examinations to support clinical documentation.
- Provide surgical and post-operative care instructions to support patient surgery and recovery process.
- Organize procedure room and assist surgeons with minor surgeries while ensuring meticulous sterilization of instruments.
- Stock rooms and order supplies.
- Coordinate labs and other diagnostic data for proper clearance prior to surgery.
- Conduct thorough follow-ups with patients post-surgery to monitor progress and provide necessary support regarding their recovery.
- Submit authorizations to insurance, schedule surgeries and post operative appointments.
- Maintain confidentiality and compliance with HIPAA regulations while handling sensitive patient information and documentation.
- Translated medical documents, ensuring accuracy in terminology and context.
- Serve as medical interpreter for patients, staff and providers by delivering accurate, skilled interpretations to facilitate effective communications.
- Register patients efficiently, and obtain payments, ensuring accurate collection of personal and insurance information.
- Conduct thorough wound cleanings and skillfully remove staples, sutures, and drains to promote healing.
Clinic Specialist II
Legacy Silverton Hospital
Silverton, OR
11.2015 - 04.2019
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Processed insurance claims and verified coverage details to facilitate timely reimbursement for services rendered.
- Trained new employees on various administrative tasks, contributing to the overall success of the team members'' integration into their roles at the clinic.
- Managed multi-line phone systems professionally, directing calls to appropriate personnel while minimizing hold times.
- Registered new patients in Epic & Intergy prior to appointment scheduling.
- Facilitated new patient prescriptions, refills and prescription pre-authorizations.
- Prepared and processed patient referrals and transfer requests.
- Assisted with medical coding and billing.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Facilitated clear communication between Spanish-speaking patients and healthcare professionals.
- Bridged language barriers, allowing Spanish-speaking patients to have equal access to healthcare services.
- Maintained strict confidentiality when handling sensitive patient information following HIPAA guidelines.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Provided assistance and training to enhance departmental collaboration and efficiency.
Education
Certificate - Spanish Medical Interpreter
OHCIA At OHSU
Portland, OR2018
Certificate - Medical Assistant
Cambridge College
Portland, OR2005
Skills
- Bilingual communication in English and Spanish
- Certified Medical Assistant
- Proficient in medical terminology
- Excellent communication & interpersonal skills
- Hardworking, energetic and reliable
Certification
- CCMA - Certified Clinical Medical Assistant
- Spanish Medical Interpreter, OHCIA at OHSU
Timeline
Certified Medical Assistant & Surgery Scheduler
Falls Canyon Surgical
04.2019 - Current
Clinic Specialist II
Legacy Silverton Hospital
11.2015 - 04.2019
Certificate - Spanish Medical Interpreter
OHCIA At OHSU
Certificate - Medical Assistant
Cambridge College