Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Alma Torres

Downey,CA

Summary

Dynamic Sales Associate with proven expertise at Hudson Group Inc., excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and engaging merchandising displays. Committed to fostering relationships that drive repeat business and streamline operations, ensuring a welcoming shopping environment.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

22
22
years of professional experience

Work History

Sales Associate

Hudson Group Inc.
06.2004 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Sales Associate

Sav-On Drugs
11.2000 - 09.2003
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

Crenshaw Dorsey
Los Angeles, CA
06-1997

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Reliable and punctual
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Store opening and closing
  • Cleaning techniques
  • Merchandise display
  • Display setup
  • Point of sale operation
  • Task prioritization
  • Written and oral communication skills
  • Retail merchandising expertise
  • Calm demeanor
  • Positive and professional

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Hiking
  • Gardening
  • Running

Timeline

Sales Associate

Hudson Group Inc.
06.2004 - 11.2022

Sales Associate

Sav-On Drugs
11.2000 - 09.2003

High School Diploma -

Crenshaw Dorsey