Almira Zertuche
Los Angeles,CA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
the raven spa
Santa Monica, CA
09.2023 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Server
The Cheesecake Factory
Seattle, WA
01.2023 - 08.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
PSE Clerk
USPS
Canoga Park, CA
01.2020 - 12.2022
- Assisted customers with their postal needs, such as sending packages and buying stamps.
- Organized mail into appropriate categories and sorted them according to post office regulations.
- Processed money orders, certified letters, and other payment transactions.
- Help customers fill out change of address forms and reports for lost or stolen mail.
Education
High School Diploma -
Godwin Heights Senior High School
Grand Rapids, MI04-2018
Skills
- Bookkeeping
- Project Coordination
- Travel Coordination
- Office Management
- Scheduling
- Technical Support
- Data Entry
Certification
- Food handlers License
Timeline
Receptionist
the raven spa
09.2023 - Current
Server
The Cheesecake Factory
01.2023 - 08.2023
PSE Clerk
USPS
01.2020 - 12.2022
High School Diploma -
Godwin Heights Senior High School