Almisia Smith
Miami,FL
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
9
9
years of professional experience
Work History
Unit Secretary
Broward Health North
Deerfield Beach, FL
10.2022 - Current
- Monitored unit supply levels and notified management of ordering needs.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Conducted patient intake interviews to collect medical information and insurance details.
- Greeted visitors and patients in a courteous and friendly manner.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Compiled and coded patient information or data in appropriate computer system.
- Conducted follow-up phone calls to discharged patients regarding their care after leaving the hospital.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Communicated with patients with compassion while keeping medical information private.
- Managed the front desk area ensuring neatness at all times.
- Ordered and maintained supply inventory for medical office.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Compiled physical and digital documents, charts and reports.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
Certified Nursing Assistant
Broward Health North
Deerfield Beach, FL
08.2022 - Current
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Responded quickly to emergency situations involving sudden illness or injury.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Answered call lights promptly and responded to patient needs accordingly.
- Collected specimens from patients for laboratory testing purposes.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Turned and repositioned bedridden patients to prevent bedsores.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Completed day-to-day duties accurately and efficiently.
Preschool Assistant Teacher
Goddard Early Learning Center
Wellington, FL
07.2021 - 07.2022
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted the lead teacher in maintaining accurate documentation of student attendance records as well as incident reports if necessary.
- Monitored individual student progress through assessments such as observation checklists and anecdotal records.
- Participated in professional development opportunities related to early childhood education topics such as language acquisition or literacy instruction.
- Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping classroom clean with diligent attention to each support task.
- Participated in workshops, trainings and conferences to improve educational skills.
- Collaborated with teachers and administrators to develop individual educational plans for each child based on their strengths and needs.
After-School Counselor
ARC Broward
Sunrise, FL
08.2016 - 03.2021
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
- Supported student learning objectives through personalized and small group assistance.
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
- Helped teachers recognize learning issues students faced and recommended solutions.
- Worked with lead teacher to monitor class schedule and take attendance.
- Reviewed lesson material with students individually or in small groups.
- Supervised residential and day treatment children during class and on field trips.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Assisted lead teachers with lesson plan creation and materials development .
Early Childhood Teacher's Assistant
Early Learning Center Of Hollywood
Hollywood, FL
09.2019 - 03.2020
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Promoted sensory development by providing access to different textures.
- Maintained tidy and clean classroom consistent with safety and health standards.
- Assisted teacher with developing creative program suitable for preschool children.
Customer Service Associate
Charlotte Russe
Coral Springs, FL
11.2015 - 07.2016
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Exceeded service objectives by applying proven customer service and sales best practices.
- Educated customers on promotions to enhance sales.
- Issued receipts and processed refunds, credits, or exchanges.
- Advocated for customers and reported on observed areas for product or service improvement.
Allergy Technician
U.S.A. Allergy Solutions
West Palm Beach, FL
07.2015 - 10.2015
- Checked patient identifying information against records to uphold strict security, safety and regulatory standards.
- Gathered, charted and analyzed patient history data and discussed key points with clinicians.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Interacted effectively with patients, families, staff and others to deliver high level of customer service and teamwork.
Education
GED -
South Dade Educational Center - South Dade Skills Center
Homestead, FL01-2014
Associate of Science - Nursing
RusseChildhoodKeiser University
Fort Lauderdale, FLCurrent
Skills
- Team collaboration and leadership
- First Aid/CPR
- Solid people skills
- Ability to teach children
- Social perceptiveness
- Communication / interpersonal skills
- Active Listening
- Customer Service
- Patient Care
- Basic Life Support
- Compassion and Empathy
- Adaptable
- Complex Problem-Solving
References
References available upon request.
Timeline
Unit Secretary
Broward Health North
10.2022 - Current
Certified Nursing Assistant
Broward Health North
08.2022 - Current
Preschool Assistant Teacher
Goddard Early Learning Center
07.2021 - 07.2022
Early Childhood Teacher's Assistant
Early Learning Center Of Hollywood
09.2019 - 03.2020
After-School Counselor
ARC Broward
08.2016 - 03.2021
Customer Service Associate
Charlotte Russe
11.2015 - 07.2016
Allergy Technician
U.S.A. Allergy Solutions
07.2015 - 10.2015
GED -
South Dade Educational Center - South Dade Skills Center
Associate of Science - Nursing
RusseChildhoodKeiser University
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