Alona Petrosian
Tacoma,WA
Summary
Trustworthy and dedicated with serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
10
10
years of professional experience
Work History
Cashier
Color Factory Canal ST
01.2023 - 12.2023
- Engaged in friendly conversation with customer to better uncover individual needs.
- Organized shelves to remove slow moving items and add new merchandise.
- Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Remained calm and composed in tense situations involving angry or upset customers.
Caregiver
Public Partnerships LLC
05.2019 - 11.2020
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained entire family's schedule and organized events.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
Shop Owner
Crocus Wallpaper
01.2014 - 02.2019
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Investigated customer complaints to identify cause of malfunctions.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Conducted target market research to discover customer needs and analyze competitor trends.
Education
GED -
College Number 7
Ukraine, Berdyansk05.2007
Skills
- Sales expertise
- Staff Training
- Product Knowledge
- Patience and Empathy
- Return and Exchange Processing
- Order Packaging
- Customer Assistance
- Team Leadership
- Complex Problem-Solving
- Reliable and Responsible
Timeline
Cashier
Color Factory Canal ST
01.2023 - 12.2023
Caregiver
Public Partnerships LLC
05.2019 - 11.2020
Shop Owner
Crocus Wallpaper
01.2014 - 02.2019
GED -
College Number 7