Alondra Aguirre
Farmington,NM
Summary
Skilled Server offering 3 years of experience delivering friendly, prompt service to guests. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
7
7
years of professional experience
Work History
Restaurant Server
The Big Texan Steak Ranch
AMARILLO , TX
05.2021 - 10.2023
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Completed cleaning duties by sweeping and mopping floors, and tidying up server stations.
Restaurant Hostess
The Big Texan Steak Ranch
AMARILLO , TX
10.2019 - 05.2021
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
Front Desk Receptionist
Quality Inn
FARMINGTON, NM
04.2017 - 09.2018
- Greeted guests, answered general questions and determined purpose of visit.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Welcomed guests to front desk and engaged in friendly conversations while conducting check-in process.
- Processed payments from guests using a variety of payment methods including credit cards, checks and money orders.
Education
High School Diploma -
Piedra Vista High School
Farmington, NM05-2019
Skills
- Customer Service
- Bilingual
- Conflict Resolution
- Attention to Detail
- Positive Attitude
- Fast leaner
- Friendly
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Restaurant Server
The Big Texan Steak Ranch
05.2021 - 10.2023
Restaurant Hostess
The Big Texan Steak Ranch
10.2019 - 05.2021
Front Desk Receptionist
Quality Inn
04.2017 - 09.2018
High School Diploma -
Piedra Vista High School
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