Alondra Almanza-Rodriguez
Kennett Square,PA
Summary
Dynamic Pharmacy Technician with proven problem-solving skills at Walgreens, adept at optimizing workflows and ensuring compliance with health regulations. Bilingual and experienced in staff leadership, I excel in educating patients and resolving customer issues, enhancing satisfaction and loyalty. Committed to maintaining high standards in fast-paced environments. Professional experience in customer service and safety protocols. Strong focus on teamwork and adaptability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
03.2021 - Current
- Processed prescriptions accurately and efficiently in a fast-paced environment.
- Assisted pharmacists in preparing medication orders and managing inventory levels.
- Educated patients on proper medication usage and potential side effects.
- Maintained compliance with health regulations and pharmacy policies to ensure safety.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Barista
Dunkin' Donuts
04.2020 - 02.2021
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficiency.
- Assisted in training new team members on beverage preparation and customer service techniques.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Resolved customer complaints swiftly, ensuring satisfaction and loyalty retention efforts.
Education
High School Diploma -
Kennett High School
Kennett Square, PA06-2021
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Bilingual
- Staff leadership
Certification
- First Aid/CPR Certified
- CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Walgreens
03.2021 - Current
Barista
Dunkin' Donuts
04.2020 - 02.2021
High School Diploma -
Kennett High School